We always want you to feel protected when using our briefs, Maria, so we're disappointed to hear about this. Your experience isn't something we'd expect, and we'd like to see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can speak to you personally about what happened. Thank you.

Hi June, thanks for reaching out and letting us know your experience. We're disappointed to hear this, because we always want you to feel protected when using our products. We'd like the opportunity to learn more and see how we can help. When you have a chance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We hope to hear from you soon!