Hi Jroberts, we always want to provide you with the highest quality standards and we're sad to hear about your experience. We want to see how we can help you and learn more about what happened. Please reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We hope to hear from you soon.

Hi Patricia, thank you for sharing your feedback with us. That's not what we want to hear, as we always want you to feel comfortable and confident when wearing our products. We do have size charts on each of our product listings, so you can compare your waist and pant size measurements to find right fit. If you need additional assistance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST), and we're always happy to help We hope to hear from you soon!

We appreciate you sharing your feedback. We’re disappointed to hear about your experience as this isn't something we'd expect. We’d like the chance to learn more about what happened and see how we can help. When you have a moment, please give us a call at: 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to speaking with you.