Hi, thank you for contacting us. We're disappointed to learn about your experience with our product, as we always want you to feel comfortable and protected. We'd like to learn more and see how we can help. Please reach out to us when you have a chance at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to hearing from you!

Thanks for sharing your feedback. We're disappointed to hear this, we always want you to be satisfied with your experience. If you'd like to share more and see how we can help, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We hope to hear from you soon.

We're disappointed to hear about this, Lucylee, because we always want your mom to feel comfortable and protected when using our briefs. This certainly isn't something we'd expect, and we'd like to speak with you personally and try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can learn more. Thanks, and we look forward to connecting with you soon.