Hi June, thanks for reaching out and letting us know your experience. We're disappointed to hear this, because we always want you to feel protected when using our products. We'd like the opportunity to learn more and see how we can help. When you have a chance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We hope to hear from you soon!

Hi Sandra, we appreciate you sharing your review. We’re disappointed to hear about your experience as this isn't something we'd expect. We’d like the chance to learn more about what happened and see how we can help. When you have a moment, please give us a call at: 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to speaking with you.