Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Hi, Willie! We appreciate you sharing such a great update about your LG UHD TV. That boost in color and resolution truly elevates the viewing experience, and it’s great knowing the LG unit is delivering the full package. Getting familiar with the updated software can feel like a fresh start, but it usually opens the door to even more features to enjoy! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James