We are sorry to hear about your disappointment. These pods are designed to dissolve completely. We are sorry to learn about your disappointment in the pods. If nothing is blocking the pod compartment, then water pressure might be an issue. Please ensure that water is not used anywhere else within the house during the dishwasher cleaning process. The water pressure and water temperature will affect the cleaning action of the dishwasher. Ensure that the water temperature is at least 140°F. As a reminder, you can exchange or return them for a full refund anytime as part of the Member’s Mark 100% Satisfaction Guarantee.