We're sorry you are having issues with the pacs, Nana, and have a few tips to assist with that: check your water hardness and ensure you don’t need an additive; ensure the water is getting hot enough to dissolve the detergent; don’t overload the dishwasher; ensure spay arms are free from debris; and clean the interior of your dishwasher weekly to maintain freshness. If you are still dissatisfied, please know you can exchange or return these anytime as part of the Member’s Mark 100% Satisfaction Guarantee.