Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
Sort by |
Showing 9,981-9,990 of 10,154 reviews
Sep 12, 2020
Shoney
2 out of 5 stars review

Started to flicker a month after buying

havr to reset the tv once in a while because it starts to flicker

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Shoney: Thank you for your review of the TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 17, 2021
cwhy99
4 out of 5 stars review

Great TV

great tv at a great price point. samsung never disappoints.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 19, 2020
Arju
2 out of 5 stars review

Black screen

just buy a month ago there is only sound but no display

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Arju: If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. 1) A connection issue; the most common problem. Where there is a bad connection, faulty cables or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it will output to the TV. 3) There is something wrong with the TV, which will require a technician to assess the TV and find a solution. The Full Manual can be found on the Samsung website. Please refer to pages 135 – 140 step-by-step troubleshooting instructions. I hope this helps, if you should need further troubleshooting assistance, please contact Samsung Customer Support. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Feb 4, 2021
Jake
1 out of 5 stars review

WASTE OF MONEY

heed this warning do not purchase, extended warranty is a sham and my tv broke after a year.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Jake: You are leaving a review for the TU7000 Series TV which was launched in Spring 2020. From your description, I believe your review was intended for an older model. Nonetheless, I am sorry for the issues you have with your previous generation TV. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. If you would like info on out-of-warranty service, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 12, 2022
Ducksie
3 out of 5 stars review

OK

occasionally the sound disappears for no reason. Had to reboot for it to return.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Ducksie, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Jan 9, 2022
Kellbell
5 out of 5 stars review

Easy to use

i love how it automatically connected to the wifi and all my apps on my phone

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Dec 28, 2022
kamira99
5 out of 5 stars review

So clear

Love my new Samsung TV...it's crystal clear...great product

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

So glad to hear you're enjoying your new Samsung TV, kamira99!

May 24, 2023
Gwshino
1 out of 5 stars review

Didn't last very long

2.5 years old and has dark spots on screen. Will have to get it repaired.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Nov 7, 2021
S&GG
5 out of 5 stars review

Great picture

We bought about a month ago and are really happy with it. The picture is really clear and crisp.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, S&GG! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart TV. 

Nov 22, 2023
Gurvinder Dhami
5 out of 5 stars review

Solid Tv with great picture

Had this Tv for a year now, still working great. Very sleek design and user friendly

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620