Hi Olive, Thank you for your review of the Samsung 60" TU7000 TV. We appreciate you sharing your experience with hearing an odd sound coming from your TV when you change the channel. Abnormal sounds will have different causes depending on where the sound originates from. If your TV is connected to an external audio device such as a soundbar, please make sure that the audio cable is connected to the correct audio output and that the connection is secure. For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions. Go to: Settings > Support > Device Care > Self Diagnosis > Signal Information If the sound is coming from the back of the TV, the expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use. You may also want to run a Sound Test by going to : Settings > Support > Device Care > Self Diagnosis > Sound Test For further questions or assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Thank you, Hipfan! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi creyno, Thank you for sharing details of the screen issues you have had with the TU700D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 3-year-limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full warranty details. Please allow us to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Hi TAMILA KUSHNIR, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback regarding the app availability on your TV, and will share this with our internal teams. Please know that your TV features Samsung TV Plus, a free TV streaming service, which includes the NewsNOW from FOX channel. You can also download the Fox Nation, Fox NOW, and Fox Sports apps directly from your TV's App Store. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist

Thank you, Spring time 1982! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.