Hi, Johny, We are very sorry to hear about your experience with the TU7000 TV no longer working. Please know we are here to help you. So that we can better understand what is wrong with your TV and troubleshoot the issues with you, please call us at 1--800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Aragorn! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart TV. 

Hi Zman, Thank you for your purchase and review of the Samsung TU7000 TV. We appreciate your feedback on the image quality of the TV screen while streaming. We have a few tips which may help. First, let's ensure your TV is running the latest Firmware. Go to Settings> Support> Software Update. You can update from there. Next, if your TV is buffering while streaming, it may have to do with your internet connection. Buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device. We suggest you try the following: Use 5G Wi-Fi if possible Try wired LAN if available Try repositioning the router so there are no obstacles between your TV and the router. There are also several settings available that allow you to adjust your image. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Thank you, Bulldog7! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.