Thank you, S&GG! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart TV. 

Thank you, TV girl! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart 4K TV. 

Thank you, vish! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi YMIM, Thank you for sharing your experience with low volume on the TU7000. There are several volume features you can adjust that may help. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor