Hi Jeffrey, Thank you for sharing your feedback. The TU7000 TV has 2 HDMI ports, all of which support Auto Low Latency Mode (ALLM) and Dynamic Metadata (HDR10+). HDMI port 2 further supports eARC. Please know that 4K@120Hz capabilities can be found in our Q70A Series and above. If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Hi Brett, Thank you for your review and feedback on the TU7000 TV's remote and picture quality. We appreciate you and are here to help! Please try these troubleshooting tips to address both of these concerns. First, let's make sure you are running the latest software. To do so, head to Settings>Support>Software Update and update from there if needed. Next, you may also want to optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Regarding glare when there is sunlight, the light conditions of each room environment are different. We recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer for optimal glare control. Anti-reflection designed to minimize ambient light reflection is a feature of our 55” QN90B TV and higher. However, you can adjust the TV's picture settings which may help with brightness. To manually adjust the Brightness, Contrast, and more, press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can manually select Minimum Brightness to adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi Tomf, Thank you for reviewing the Samsung TU7000 TV and giving us feedback on your sound and picture issues. We are here to help you. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem with a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, which will require a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor