Jazzz: Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the TV not powering on. Here are some service options: - If you have an extended warranty, you can reach out to them to have process a service request. - If you're OUT of warranty, you can find locations near you to help you with your repair. On Samsung’s website, go to ‘Support’ (top right corner) and select ‘Schedule a Service Appointment’. From there, you can search locations in the Store location option. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Thank you, Lonster! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.