Thank you, Jeta! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Teeque29! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Buyanother: Thank you for your review of the Samsung TU7000 UHD TV. Your feedback is very important to us and will be shared with our internal product team. If there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Hi Daniel, We appreciate your feedback on the Samsung TU7000 TV's delayed response time you’re experiencing. Please be sure your TV running the latest Firmware. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor