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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 881-890 of 10,158 reviews
Jan 5, 2022
Reviewer name: Renee
3 out of 5 stars
3 out of 5 stars review

software is awful!

we absolutely love the clarity and colors on this tv, but navigating the software is extremely clunky! we had a roku tv and it was a walk in the park to navigate and when we needed to replace it we were drawn to the samsung because of what a beautiful and clear picture it had. the remote has got way too many buttons and they are all so close together that my husband is constantly pushing the wrong one because he has large man fingers. i have small fingers and i had a terrible time entering my password and email when trying to sign in to apps i already had. finding the apps was also a nightmare! if we had it to do over, we would probably buy another roku tv.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi! Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your review. The feedback you have provided regarding the remote and user experience is important to us and will be shared with our product teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Louie1340
5 out of 5 stars
5 out of 5 stars review

The best TV I have ever had!

[This review was collected as part of a promotion.] The set up on this TV is one of the quickest and smoothest transitions you will ever have. It will recognize all your devices instantly and if not it walks you through the entire process for manual set up. Best part is the remote automatically pairs and becomes universal no matter the device. The remote is simple and easy to use and I love the added ease of the application buttons. Samsung has created great picture quality not mention your TV automatically goes into to game mode. Overall just a great product

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 25, 2022
Reviewer name: New2Samsung
5 out of 5 stars
5 out of 5 stars review

Great for everything

[This review was collected as part of a promotion.] The TV has amazing graphic quality. Adjusting the frame rate is not too complicated. Using the clarity settings can make the picture super realistic, or theater like quality. By default, the LED motion was on which made the picture super dark. The TV is in front of the window, so by contrast, the picture is darker than the outside light. Turning that feature off in the Clarity settings is much better. The small bevels make the TV look smaller than 50 inches, but 90% of TVs are like this so it's something you can't help if the market steers that way. Gaming with the TV is great. Smooth and responsive. The user interface is a little bit slower than expected but tolerable. Luckily, it's easy to add apps, and sign-in to the apps WITHOUT putting in passwords into the TV itself. I am glad the remote has numbers and useful buttons like popular streaming services. However, I am wondering if I can customize the ABCD buttons to whatever apps I want. But the good thing is that without programming the remote, it controls the volume to the DVD player since I use it to watch TV through the Xbox. Overall, the TV has great graphics and clarity are great for gaming. Being connected through the ethernet port is best to have the best connection possible. I recommend this TV for anyone who want a simple TV with an external source of entertainment. The slightly slow interface is off putting, but it's not so bad.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 2, 2021
Reviewer name: Chacho187
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I love the TV but it could definitely use some more apps and I had an issue with the remote where I ended up having to buy another. I wish these TVs would have a force close button for apps as sometimes stuff like Netflix freeze up

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Feb 20, 2021
Reviewer name: im53773
3 out of 5 stars
3 out of 5 stars review

Love the TV, hate the remote

i'm very satisfied with my tu7000 tv purchase overall. i'd have to say that i'm disappointed with the smart functionality. i don't like the fact that i can't customize the “home” view by removing apps that i'll never use. what i strongly dislike is the “smart” remote supplied with the set. the buttons are too small in my opinion. i ended up plugging my roku + stick into the tv and using their ui and remote.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

im53773: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote design are important to us and will be shared with our internal product teams. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Corazoncito123
4 out of 5 stars
4 out of 5 stars review

Unespectely beautiful but no functional

[This review was collected as part of a promotion.] No fully app functional, it does no includes apps like crunchyroll, no VPN capable, interface no user friendly, in resolution terms is good but the Tizen interface is lame for app scrolling and search options,

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 24, 2020
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

43" crystal uhd series 7

[This review was collected as part of a promotion.] Great TV for the any room in the home. We have had great experiences with Samsung TVs and other Samsung products in the past and will continue to use them in the future. This particular one is in a bedroom and we really enjoy all of the features so far. Definitely would recommend it to anyone.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
Reviewer name: Samsunghousehold
5 out of 5 stars
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] This is my first Samsung tv and I love it. The picture is great! The Samsung channels are wonderful and such a bonus feature. I'm buying my dad the same one for Father's Day now since he needs an upgrade.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 3, 2021
Reviewer name: gsct2020
5 out of 5 stars
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] The image quality is fantastic. Sure there are more expensive models with better image quality but unless they are side by side youre never going to notice. I play my PS4 through the tv as well and I love the automatic game on sensor to enhance the image. I also love the Tyzen operating system with all the apps and the 100+ free channels of Samsung TV. Its easy to add new apps and update the TV's software. I've had this TV now for 6 months and absolutely love it. I have had no issues or problems with it and would definitely recommend it!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620