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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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Showing 881-890 of 10,154 reviews
Feb 18, 2022
Doclocke
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Feb 20, 2021
im53773
3 out of 5 stars review

Love the TV, hate the remote

i'm very satisfied with my tu7000 tv purchase overall. i'd have to say that i'm disappointed with the smart functionality. i don't like the fact that i can't customize the “home” view by removing apps that i'll never use. what i strongly dislike is the “smart” remote supplied with the set. the buttons are too small in my opinion. i ended up plugging my roku + stick into the tv and using their ui and remote.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

im53773: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote design are important to us and will be shared with our internal product teams. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Corazoncito123
4 out of 5 stars review

Unespectely beautiful but no functional

[This review was collected as part of a promotion.] No fully app functional, it does no includes apps like crunchyroll, no VPN capable, interface no user friendly, in resolution terms is good but the Tizen interface is lame for app scrolling and search options,

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 24, 2020
Mike
5 out of 5 stars review

43" crystal uhd series 7

[This review was collected as part of a promotion.] Great TV for the any room in the home. We have had great experiences with Samsung TVs and other Samsung products in the past and will continue to use them in the future. This particular one is in a bedroom and we really enjoy all of the features so far. Definitely would recommend it to anyone.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
Samsunghousehold
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] This is my first Samsung tv and I love it. The picture is great! The Samsung channels are wonderful and such a bonus feature. I'm buying my dad the same one for Father's Day now since he needs an upgrade.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 3, 2021
gsct2020
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] The image quality is fantastic. Sure there are more expensive models with better image quality but unless they are side by side youre never going to notice. I play my PS4 through the tv as well and I love the automatic game on sensor to enhance the image. I also love the Tyzen operating system with all the apps and the 100+ free channels of Samsung TV. Its easy to add new apps and update the TV's software. I've had this TV now for 6 months and absolutely love it. I have had no issues or problems with it and would definitely recommend it!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 18, 2021
piano sounds
3 out of 5 stars review

just two design problems otherwise good

the 43inch crystal tv i purchased is working well so far but the remote that came with it is really difficult to use and i could not find any instructions for it either in the tv user manual or online. it has many tiny buttons with no explanation of their function. also i miss the swivel base that was an important feature of the samsung tv that i had to replace.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 25, 2021
CAce703
4 out of 5 stars review

This is a good TV

[This review was collected as part of a promotion.] I use my TV for streaming and gaming. I enjoy it what I use it for. I bought it since it's price was not too high for the features. The only thing I would change is the user interface. I feel as though that could be improved and simplified.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 22, 2020
YoBeee
5 out of 5 stars review

LOVE IT

[This review was collected as part of a promotion.] The TV is amazing. It comes with Samsung plus, apple music , and more. Its the perfect size for my room and the picture is extremely clear. it has blue tooth and its just a great TV overall. 10/10!!!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 7, 2020
Dick79
5 out of 5 stars review

Great TV, Great Picture

[This review was collected as part of a promotion.] Easy setup with my Samsung galaxy Note9. No trying to remember passwords or sign on. Legs were Easy to install and seem sturdy. The clips that hold the cables are very nice for keeping the cords neat. I have yet to use all the functionality that the TV offers. Again very nice TV!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620