Leon: Thank you for purchasing the Samsung TU7000 TV and for your review. I am sorry that you are experiencing some lag with your remote. To optimize the performance of your TV, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps. You may also want to try to use Picture Clarity Settings: Go to Settings > Picture > Expert Settings > Picture Clarity Settings Change Picture Clarity from Auto to Custom and adjust LED Clear Motion to get the best results. Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options: 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions