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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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Showing 751-760 of 10,154 reviews
Sep 14, 2022
Elizabet
5 out of 5 stars review

Samsung company awesome thank you

its beautiful 🙏 thank you samsung your the best your loyal customer.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 23, 2020
Seko
1 out of 5 stars review

Samsung 7 series Crystal 65”

It closed 2 times. And you can see results on the pictures. I bought 15 days ago.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Seko I am very sorry for the [color glitch, image delay]. Please make sure that your TV has the latest firmware update, which should resolve [this/these] issue(s). You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/ Should you need further help with this or any issue, please contact Samsung Support and a representative will gladly assist you. Phone: 1-800-SAMSUNG Available 8AM - 9PM EST (Mon-Fri) If you have not already done so, we invite you to register your new Samsung product at: samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung. -Samsung Ambassador

May 7, 2020
Sandy
1 out of 5 stars review

DO NO BUY THIS

Smart Apps freezing problem TV is very slow Volume Issues in some of the smart apps

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Sandy, I am sorry to hear that you are experiencing issue with the Smart TV function of your TU7000 TV. Here is a ink to our troubleshooting guide that may be of help: https://www.samsung.com/us/support/troubleshooting/TSG01205506/ I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador

Jan 7, 2023
Donkey Dink
4 out of 5 stars review

Verified Purchase

Biased opinion

Meh over paid..so spending 2000+ on older model was a kick ij the teeth

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
Nov 20, 2020
Calpoly70
5 out of 5 stars review

Verified Purchase

Cant go wrong with a Samsung

Right price and ready as promised

Helpful?4MIORSM0V94P13887411620
Jan 22, 2025
Not happy
1 out of 5 stars review

Sound is okay

Screen will not come on but sound works. Not worth the money for this tv!!!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 29, 2020
Ibrahim88
1 out of 5 stars review

Terrible

Keeps freezing it's my first time buying a Samsung I'm an Lg guy definitely returning this tomorrow

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Ibrahim88, I am sorry that you are experiencing stalling and freezing with your TU7000 TV. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador  

Aug 21, 2022
Stephanie brown
1 out of 5 stars review

Verified Purchase

Don't get it

This computer is maybe 3 weeks old and it's garbage the screen has vanished

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Stephanie, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Mar 11, 2021
Bill
3 out of 5 stars review

Slow response

the tv is slow to respond to controller input. otherwise its nice.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Bill: Thank you for your review of the TU7000 TV and sharing your experience with slow remote response time. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Feb 21, 2023
Chipminister
1 out of 5 stars review

Not built to last

The TV died after 2 years. Not a great option if you're looking for longevity.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Chipminister, I'm sorry to hear about your experience with the TU7000 TV. Please know your feedback will be shared with our internal teams. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor