Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forBeautiful picture for such a large screen
[This review was collected as part of a promotion.] We watch cable TV shows and movies, sports and streaming series. I do not like how difficult it is to set the shut-off timer. I hate the fact that this TV shuts itself off randomly, just like my last Samsung. Will be calling for warranty service.
Hi Qantas77, Thank you for purchasing the Samsung TU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
not for old schoolers
my samsung has a great pic sound ok no rca plugs for my sony surround sound remote is jacquard to use the arrow buttons at the bottom prob made for petite hands but the pic is is great my only advice is to get the 7.1 surround also and when i got it home a small piece on rt hand corner was chipped prob happend at factory but plays great so prob gonna be very durable
dell: Thank you for purchasing the Samsung TU7000 TV. I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture. You can contact Samsung Customer Support should you have any questions or concerns with usage, features, or how to best optimize your settings. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Awesome quality!
[This review was collected as part of a promotion.] I love this TV! Best TV I have ever owned. The Samsung TV feature is a huge plus. It's like having cable but not having to pay for it. I ended up getting one for my room and my sons room as well. Sound and picture quality is great as well
Many Perks!
[This review was collected as part of a promotion.] Our TV was old. It was time to do an upgrade as we felt we were living in the dark ages settling with what we had for 14 years. We decided on a 50" Crystal UHD and we are not disappointed. The picture is amazing, the added smart TV functions and apps included are a bonus! There are many, many free channels ready to go. We are able to directly access many subscriptions directly to the TV. No added devices, no messy cords. The price...amazing. The sound is pretty awesome as well. You will not be disappointed if you are looking for an upgrade that fits the bill of everything you need.
Love my new tv
[This review was collected as part of a promotion.] TV has so many great features I love all the options that it comes with including the Samsung channels. I can easily get to whatever app or streaming service that I need to get to. The color and clarity of the TV is very clear and concise. It has a sleek design that looks very modern and updated. Overall it is an easy defunction beautiful system.
Crystal clear viewing experience!
[This review was collected as part of a promotion.] I have been wanting to upgrade from my 42 inch Samsung for a while now. I researched many sizes and brands and found myself coming back to the 65 “ Class Samsung Crystal UHD 4K Smart ! I'm impressed by the picture quality and how easy it was to set up! Definitely would purchase again!!
crappy software
I've had this tv for a moth now, picture is great for a inexpensive tv, But only 2 hdmi inputs is not great. Also I have spent hours upon hours with tech support trying to update the firmware, this tv is on version 2111, there are 2 later updates but this tv will not update. I'm thinking of returning it and spending abit more for a sony.
Hi shad, I'm sorry that you have not had a great experience with your TU700D TV. Please know we are here to help. If you have not already done so, I recommend trying to update your TV via USB. 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you continue to have issues, please give us another call so we can better assist you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
I Expected Better
[This review was collected as part of a promotion.] I also own a Samsung curved 65” 8 series SQLED and absolutely have loved it for over 3 years. So, I expect quality from Samsung. This Television, while the picture is pretty amazing, is far from the quality of my other, and it's things that don't make sense. The feet, for those of us that prefer not to hang our TVs, are cheap and ugly. Seriously, such a small detail that makes a world of difference. The remote is cheap and hideous. The buttons are inconveniently placed, as well. The operating system and user interface are pretty much garbage. Once per week, I have to unplug my television and then power it back up, because the picture goes to crap or only half the screen is viewable. But, it says my software is up to date. Again, when it's working properly, it has a great picture and fills a room, at 75”. I hope Samsung goes back to the quality they're really known for.
PDXPete: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote & stand design is important to us and will be shared with our internal teams. I am sorry that you are experiencing issues with your TV needing a reset even though your firmware is up to day. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Love this TV.
[This review was collected as part of a promotion.] I love the color in the Tv, its so bright, I really noticed how the resolution is better that my old tv, this is very slim and looks great on my wall. 4K really makes a difference, connecting with smartthings app go so smoothly.
Love my 65 inch Samsung smart tv!
I bought this tv back in December 2021. Best purchase ever! Thought it was going to be too big for my space but not so. Beautiful picture, so clear. Loves it! This tv repalced a smaller Samsung and I do have a 50 inch Samsung in my basement. So that says I love this product. No problems at all.
Thank you, LuvsSam! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.