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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,491-2,500 of 10,158 reviews
Oct 22, 2020
Reviewer name: Sasha
5 out of 5 stars
5 out of 5 stars review

Best TV I've Owned So Far

[This review was collected as part of a promotion.] At first I had some problems with getting the TV up and running, but go figure all I needed to do was read the instructions. So far this is the best TV I've ever owned, it is easy to program and change if needed. Good produce.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 22, 2020
Reviewer name: MrD33
5 out of 5 stars
5 out of 5 stars review

Best quality picture I have ever owned

[This review was collected as part of a promotion.] I have had several 4K UHD TVs in the last few years from different brands, but this one has the best picture of them all! Crystal clear colors, seamless contrast transition s and lively progressive color palette. Absolutely love it!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 26, 2022
Reviewer name: SecondSamsung
4 out of 5 stars
4 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] This tv is the perfect size for the bedroom….not too big…not too small. Colors are beautiful and picture is so clear. The sound could use a little improvement….needs a little more bass and sometimes it sounds low but it works fine and is ok…I'm just a little picky with sound. Overall I feel I made a great choice.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 21, 2020
Reviewer name: Pete
3 out of 5 stars
3 out of 5 stars review

Connectivity issues and app glitches

[This review was collected as part of a promotion.] Overall it's an acceptable tv. Good picture quality, easy to navigate and set up. However the tv is not able to connect to the WiFi the first time it is turned on each day. It requires to unplug and restart to then connect to WiFi and access apps. Hulu app has glitches where channels are randomly unavailable which is my primary source of television. In this era of smart tvs, I expected better user experience

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Pete: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. The issue with the Apps may be related to your network connection and quality. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2021
Reviewer name: mamainky
2 out of 5 stars
2 out of 5 stars review

Frustating TV experience

the pros: the picture is clear, sound is nice. i like the samsung tv feature. the cons: the remote either disconnects from the tv or the tv freezes in certain apps. it is extremely frustrating. multiple times a week, we have to unplug the tv, remove the batteries from the remote, repair the remote or simply just choose not to watch tv until it become responsive again. there is never a surefire fix - the tv just stops working. you can power it on and off and that's it. also, a minor complaint, the remote isn't backlit, so you can't easily use it in the dark. i wouldn't recommend this tv.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 16, 2020
Reviewer name: Jsand
2 out of 5 stars
2 out of 5 stars review

Slow and freezes up often

we purchased a samsung as they are the only tvs to which you can download the spectrum tv app without utilizing a separate streaming device such as a roku. the app works poorly on the tv as it freezes up 2-3 times per hour. i blame the tv because the spectrum app works flawlessly on all of our other tvs where we have a roku. other apps that we've installed also work poorly. the pre-installed apps seem to work better. the interface is also more confusing to navigate than our other tvs. i don't think i'll be buying a samsung tv again any time soon. price was good but i guess you get what you pay for.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

JSand: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 26, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Slim pickin's

[This review was collected as part of a promotion.] Samsung has delivered such a sleek experience through design! I saved two hundred dollars trusting the store employee who told me a mount meant for up to 55” might fit the larger model I wanted to fit my space. This display's vibrant picture makes streaming HD straight from the web a summer breeze, and the setup was smooth as a slice of cheesecake. I would gladly order another!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 26, 2020
Reviewer name: charadaoh
5 out of 5 stars
5 out of 5 stars review

43 inch Samsung Smart Tv

[This review was collected as part of a promotion.] Great tv. It was easy to hook up straight from the box. Easy to attach the 3 stand/legs. It was easy to set up when first turning it on. The color and sound of the tv are really nice and clear. We liked that it is compatible with amazon Alexa. It does pause randomly every know and then, other than that we love it.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 13, 2022
Reviewer name: Franny C
5 out of 5 stars
5 out of 5 stars review

Love it!

i love my samsung purchase . its the perfect size for my living room . the pixel quality is clear , the only issue that i have is that when i'm listening to music i have to turn the volume pretty close to 100% (it gets loud around 70) but overall its a good purchase for the price

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: Robbie
5 out of 5 stars
5 out of 5 stars review

Better than expected!

[This review was collected as part of a promotion.] This 65” Samsung has been installed now for 5 months and I have absolutely no complaints about the TV. It does everything I could ask for. I bought it because I wanted to stream Spectrum and it has worked like a charm. The many APPS that are already installed are a plus especially You Tube and Netflix. The picture is crystal clear and I am looking for to watching football on the 65”. I'd purchase this set again because I'm very satisfied!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620