Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forLove
[This review was collected as part of a promotion.] It's my very first big TV and I love it. It's very clear I have no issues with it the pictures are perfect love the fact that it has apps on it.The sound is very clear as well. I would highly recommend to buy
A Happy Upgrade
[This review was collected as part of a promotion.] We had a higher quality SamsungTV in our living room and loved the smart features. We wanted a tv like it for the bedroom. Our eyes need bigger text. We bought this 65” to replace the tv in the living room , allowing us to move the 55” to our bedroom. We are very happy with the results.
Excellent TV
[This review was collected as part of a promotion.] I love this TV. I use it for video games, streaming shows, and sometimes playing music through Spotify or Apple Music. The Smart Things & Google Home connections I have make the TV even easier to use. From the dynamic color settings to the crisp sound, this is the perfect TV for essentially everything. All that's missing is a 3rd HDMI port.
Gaming powerhouse!
[This review was collected as part of a promotion.] I'm a gamer, bought this TV primarily for this reason and it has performed beautifully, colors are brilliantly reproduced, black and white balance amazing well... and as a result, I couldn't be happier.
Too many glitches
i wanted to love this tv. but, it is awful compaired to my older non smart tv samsung. it continuously disconnects with my wifi (the older tv has no issues), crashes on certain apps, and is not user friendly at all. the pros are the sound system is great and so are the graphics. everything else is sub par.
Vee H: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding your connection, apps, and ease of use. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. It improves your apps performance as it frees up unused cached memory and closes background apps. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. ~ Samsung Solutions
Good picture, inconsistent results
[This review was collected as part of a promotion.] I like a lot about this tv but there are a few things that will probably steer me away from getting the same type of tv in the future. For one, the picture will occasionally flicker Like a strobe light on the screen . The keyboard that appears for searches/logins with the suggested characters that appear make it take twice as long to type as anything I've used (which already is a tedious process to type anything with a remote) I use Hulu to watch tv, but for whatever reason Samsung's app is really buggy. If I use the app on any other device I have no problem, but Samsung's will constantly lag behind and be very choppy. It's not unusual for a lot of the apps on Samsung to be kind of buggy I hate the Samsung tv plus app that always turns on some random channel, there should be a feature to select your default app The general responsiveness of the home button and scrolling through the apps is sluggish and leaves a lot to be desired
DecentTv: Thank you for your review of the TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
I love my new Samsung Crystal UHD 58” TV
[This review was collected as part of a promotion.] This tv fits perfectly into the 59” Space I have. It has amazing picture quality, great network connectivity and it's very easy to set up. I like the pre installed apps and also supported apps for download. Overall I give this tv 5 out of 5.
From skeptic, to believer
[This review was collected as part of a promotion.] I did a lot of research on televisions and ultimately settled on my Samsung for two reasons, quality and affordability. I don't think you'll get a better smart tv for this price. The picture is crisp and the sound is better than the reviews I read gave it credit for. It's user friendly, my girlfriend has a 5 & 8 year old, they both adapted to the remote within a couple of days. It's a thin tv, easy to lift, so mounting it flush against the wall was easy. The only thing I regret is not going up to 75 inches.
Just need a working device
i have only had this samsung tv for about 3 weeks now. i have already had trouble with things freezing and just now the sound went out. too soon for this many issues. i have had a few samsung tvs and other devices. the worst was my samsung fridge..already said i would never buy another samsung refrigerator but now do i have to swear off the tvs too. come on samsung you have to do better. for the amount of money spent this should not be happening especially so soon.wondering if it just needs to be returned.
Hi Brandi, First, I want to thank you for being a Samsung customer. I’m sorry to hear of the issues you’re experiencing with things freezing and the sound going out on your Samsung TU7000 TV. We are here to help. Please try the below troubleshooting suggestions. To assist with your sound going out: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to TV Speaker by going to Settings > Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. To ensure performance is fully optimized, please ensure your TV is running the latest firmware as this may help with the freezing. You can check to see what software version your TV is using, and if there is an available update through the settings on your TV, Go to Settings > Support > Software Update. I hope this helps. If your problem persists, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Best TV for the money
[This review was collected as part of a promotion.] Samsung has impressed me yet again! I have always wanted a TV but didn't ever want to fork over the money for a good one. After classes turned to virtual learning I decided to get a Nice TV. After many hours of searching I decided on this one. The color is very crisp with lots of options to adjust it, the frame rate is fast. All of the apps paired with the TV work flawlessly. I love the borderless screen and the size is just perfect for a medium size bedroom. Another neat feature is game mode, it automatically recognizes my PS4 and flips the picture into game mode at I believe 120hz. The last thing I love is you can choose custom Sound and color settings for each input. Good job Samsung, this will be my go to TV brand from now on!