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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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Jun 28, 2020
Khan
3 out of 5 stars review

Language settings

I bought it yesterday , When I first opened the TV but language was Arabic. How can I change this language to English. Kindly guide please. all display is in Arabic language unable to figure out any buttons. If not kindly provide me details to how to reset factory default this new LED. Thanks for your help i

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Khan: Thank you for your review of the TU7000 TV. Please try the following steps to change your language settings. 1) Press Settings on the remote control to bring up the main menu 2) Scroll down to the 4th option (General) and press Enter to get to the General menu 3) Scroll down to the 2nd option (System Manager) and press Enter to get to the System Manager menu 4) Scroll down to the 2nd option (Language) and press Enter to get to the Language menu 5) Select English from the list I hope this helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 6, 2020
GBar
5 out of 5 stars review

Best picture I've seen

[This review was collected as part of a promotion.] I had the same flatscreen for ten years, and decided it was time to update. I'm always skeptical when buying a tv, but this one has far exceeded expectations. I put it to the true test instantly by turning on Blue Planet and the colors and contrasts are incredible. Would recommend to anyone.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 27, 2020
Hank
4 out of 5 stars review

Simply to dark in low light conditions.

[This review was collected as part of a promotion.] my two new samsung televisions are simply too dark in low light conditions, no matter what settings we chose. specifically, disney's the mandalorian is so dark that images are almost indiscernible during scense that are shot in darkness/night. i have never had this issue with any other led television.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Hank: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 22, 2020
BestTvSamsung
5 out of 5 stars review

This tv has great features and great color

[This review was collected as part of a promotion.] I love this tv because the colors are so good and the picture is clear. I also love how you have easy access to things such as Netflix, Hulu or any app you download by just clicking on the home button. My tv loads fast and the sound quality is great too. I can change the settings on the sound if I'm watching a movie. I also like how you can change the brightness of the tv at night time so it isn't too bright in my bedroom.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 23, 2022
mikazuki2002
5 out of 5 stars review

Great TV works awesome

[This review was collected as part of a promotion.] I use my TV to watch Movies and shows, I use an indoor antenna & Stream a lot with my Roku, FireTV Stick 4K Max and also an Android Box! I also like that it came with over 200 web channels to go along with the channels I get from my Antenna! Worth the price!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 16, 2020
SlowPoke
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The picture on this TV is amazing. Even old movies and TV shows look more realistic. It actually took me a couple of days to get used to how much better older shows looked on it. It also has a lot more features than I had anticipated. My only gripe is that I wish that I would have purchased it a lot earlier.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 26, 2022
Dkdowjdhx
5 out of 5 stars review

Samsung or Nothing

[This review was collected as part of a promotion.] I have been a loyal Samsung product owner for 20 years. Tvs, phones, washer, dryer, fridgerator, watches are all Samsung. The 43" UHD TU7000 is just the latest Samsung product I have bought. Like all others before it, i highly reccomend it. Price and quality is just right. Setup took less than an hour, and thats with installing a wall mount. This is my 8th TV I have bought from Samsung. Im know there will be 8 more.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 23, 2022
RickPSL
5 out of 5 stars review

GREAT TV FOR THE $

[This review was collected as part of a promotion.] Amazing picture and great software make this a great choice for an affordable television. We bought 2, one for living room, one for bedroom. Both work great! Easy to use. Easy to slide between satellite TV and various streaming services. This is our third Samsung and we have yet to be disappointed!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 24, 2022
JimInThePass
4 out of 5 stars review

Looks great, connectivity sketchy

[This review was collected as part of a promotion.] The TV has a great picture and good sound. The only complaint I have is with the network connectivity. It connects easily but the connection drops repeatedly. It's in close proximity to the router and I have a high end network. I finally ended up having to attach a Chromecast and it works great with that.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
aquakittie
3 out of 5 stars review

great size and clear picture - some draw backs

[This review was collected as part of a promotion.] issues: It doesn't appear that I can link it up to wifi earbuds the sound is all over the place, doesn't pic up conversation well but blasts you out on the sound effects and music the screen is incredibly dark. the rep I bought it from warned me but I didn't believe him. Its dark and I've tried adjusting what little I can in the display settings but its a lost cause. I can't watch darker themed things during the day with blinds open on my windows. pairs well with firestick is thin and very lightweight reasonably priced

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi there aquakittie, We appreciate you sharing your experience when connecting your wifi earbuds to the TU7000 TV. Please try re-pairing your wifi earbuds with your TV. Go to Settings > Sound > Sound Output > Bluetooth Speaker List Some things to keep in mind when using Bluetooth headphones: - You can only pair one Bluetooth audio device at a time. - You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously. To adjust your TV's sound, you may want to try adjusting the settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings I see that you’ve already tried adjusting your image, please try the below instructions: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor