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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 1,821-1,830 of 10,158 reviews
May 24, 2020
Reviewer name: Sully
3 out of 5 stars
3 out of 5 stars review

Good TV so far but not the POP that had hoped for

Had this TV for a few weeks now. It was an easy set up but the picture quality is no better than our 48” ten year old Samsung. The remote is poorly designed (impossible to use in no or low light - it does not light up when used.) On the whole, it is an okay TV. I should have shopped more. My bad!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Sully: Thank you for purchasing the Samsung TU7000 TV. I am sorry that you are not completely happy with the picture quality and remote design. We appreciate your feedback and will share it with our teams. Please know that adjusting the picture settings may improve your viewing experience. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your brightness, contrast, color, and more by going to Settings > Picture > Expert Settings. Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options: 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Nov 21, 2021
Reviewer name: Retep2g
5 out of 5 stars
5 out of 5 stars review

Great TV period.

(This review was collected as part of a promotion.) I bought this tv a couple of days ago and already loving it! So many features and the controls and accessibility is very simple and convenient! I would rate this 6 out of 5 stars because Samsung never disspoints me in regards to quality, performance and !

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thank you, Retep2g! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Aug 22, 2022
Reviewer name: Maleman
5 out of 5 stars
5 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] This is the best smart tv, it connects to your Wi-Fi and all your Samsung Devices with no issues. The auto sleep mode is great when you fell asleep or leave the house it will cut off on its own. The TV comes with live channels already, easy to download apps, and the screen is crystal clear. Totally love it

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
Reviewer name: MzBrand816
5 out of 5 stars
5 out of 5 stars review

Love it. Perfect for my office

[This review was collected as part of a promotion.] My tv is in my office and it is used every day. I love that the setup was easy and i love that my most popular streaming apps are available on the tv already. The apps that are not already on the tv I am able to download them.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 5, 2022
Reviewer name: mizgiron
5 out of 5 stars
5 out of 5 stars review

I'm a Samsung girl forever!

[This review was collected as part of a promotion.] In our household we have nothing but Samsung products. We use our amazing TVs for watching movies on family movie nights, we all own the latest Samsung Smartphones and enjoy the productivity and speed the smartphones offer. Even our refrigerator is a Samsung Family Hub fridge - and we love it! What else can I say - WE LOVE SAMSUNG!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Dec 9, 2022
Reviewer name: VPie
4 out of 5 stars
4 out of 5 stars review

Amazing TV

likes: the picture quality and colors are amazing. i like the fact you have options with this as well. i was very to see most of the streaming apps i use when already set up. dislike: sound quality could be better. the remote is not practical and lacks voice commands.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 14, 2022
Reviewer name: Dubity
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought this a little over a month ago and haven't been disappointed. I was hesitant thinking that there was no difference between name brands but I'm very happy with Samsung so far. I'm hoping the longevity of the TV also holds up. My only complaint that really isn't an issue are the mounting bolt holes, which are apparently not a universal size. But again not really an issue just inconvenient trying to find the correct size. The built in speaker is on the quiet side but easily solved with a sound bar.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Dubity, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 24, 2020
Reviewer name: chicanobychoice
4 out of 5 stars
4 out of 5 stars review

Excellent television but lacks sound

[This review was collected as part of a promotion.] Samsung has always been my choice in television. I have had other brands like Sony or Phillps. Samsung has an excellent picture, though I still feel it struggles with blacks or darker scenes. My television has an ambient light feature to adjust but does not help much with darker scenes. I own a few Samsungs, and I am satisfied with them, but they all struggle with sound. I have an old CRT television, and I can say I get better sound out of that. I have adjusted the sound settings, which there are not many, but to no avail. It seems that most modern televisions want you to but a soundbar or external speakers to get the best or even proper sound, instead of having a good sound to start. The television is used with Cable, Blu-Ray, and streaming services, but the voice and lighter/quieter sounds are never crisp or clear. I have to turn the captions on when I watch to make sure I did not miss anything. Even worse when there is an accent or language outside of English. Fundamentally, the picture is good but sound bad.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 17, 2022
Reviewer name: Millertime
5 out of 5 stars
5 out of 5 stars review

This TV is great!

[This review was collected as part of a promotion.] I bought this TV for my room to watch movies and play video games on. I have to say that this is the best TV I have ever owned. It comes loaded with its own cable. Just hook up to the internet and you are good to go. Not only do you have pre installed cable but Netflix, YouTube, disney+, literally all of your streaming options are already good to go. It is freaking fantastic to play games on. Honestly I can say I literally love this TV. Paired with my Samsung soundbar and subwoofer package, I'm immersed Into whatever I'm doing. Thankyou Samsung!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
Reviewer name: Blue90
3 out of 5 stars
3 out of 5 stars review

Decent low-end 4K TV

[This review was collected as part of a promotion.] First off I use my TV for mostly gaming and multimedia streaming. 4K resolution at 60htz is solid for the most part but the HDR is barely noticeable if there are all. It's an LED the blacks are pretty bad at times during 4k movies and games also. The sound quality was surprisingly nice, crisp and can get pretty loud on the right setting. UI is pretty slow once you connect it to the internet so I highly advise against that and just use a gaming console or streaming device of choice. My last critique of this TV is how inconsistent it is with game mode for the PS5. Auto game mode just doesn't work. You have to switch back and fourth if you want to leave game mode while streaming anything, and you'd definitely want to do that with how bad the sound quality because when in game mode. This TV just gets the job done if you want to watch and play things at 4K with little latency. There are many annoyances that keep me from recommending this to other people.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Blue90, We are sorry to hear about your internet and gaming issues with your TU7000 TV. Optimize performance and address your issue with gaming response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to: Settings > Support > Device Care > Start Device Care If you are having issues with game mode, Game Mode is turned on automatically when the selected source is identified as a game console, like Xbox One X / S or Xbox Series X, but it must be turned on manually if the selected source is identified as PC. We recommend enabling Anynet+ as well as Input Signal Plus (HDMI UHD Color) on your TV. To enable Anynet+, go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = On. Next, connect your gaming console using an HDMI cable, and then turn it on - it will automatically connect to the TV. To enable Input Signal Plus, go to: Settings > General > External Device Manager > Input Signal Plus. From there, select the HDMI port that is connected to your gaming console. Also please be sure your TV is up to date with firmware version 2201.0, as this includes various performance updates. You can check this by going to: Settings > Support > Software Update. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor