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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,434)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 141-150 of 10,157 reviews
Aug 22, 2025
Reviewer name: Michel
3 out of 5 stars
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] Mine is actually the TU700D. Picture is great. Easy to set up. Response to remote, extremely slow. Refuses to connect to Smartthings app.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 19, 2025
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

20-lb brick

This is the worst tv I have ever owned. It is as fast as a dial-up connection, but infinitely more frustrating. After this infuriating experience, I will never again purchase a Samsung tv.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 10, 2026
Reviewer name: NinjaStarChild
5 out of 5 stars
5 out of 5 stars review

All in One! Incredibly easy if tech-illiterate

[This review was collected as part of a promotion.] The Samsung 50" Crystal UHD 4K TV (UN50TU7000F) is an entry-level television that balances a highly affordable price with decent contrast and solid color reproduction. It is best suited for dark or dim environments but falls short in bright rooms, for wide viewing angles, and for hardcore gaming. Has access to TONS of streaming apps and others for a variety of different interests. The aesthetics and ambient background light are great for an eclectic experience watching different shows, series, and movies that allows you to set the mood for your viewing experience. Comes with a wide variety od resolution features and with settings to set security passwords, logins and codes to keep your private information safe.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jan 5, 2025
Reviewer name: Brad14
1 out of 5 stars
1 out of 5 stars review

Terrible response

I've had this tv for a while now, it the the slowest, buggiest most unreliable tv I've ever imagined owning. I'll never buy another Samsung product after dealing with this tv.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 16, 2025
Reviewer name: Troykey9
1 out of 5 stars
1 out of 5 stars review

Super slow menus and guides

So slooooooowwww. Had to turn off almost everything and the menus and guides are still slow and glitchy. I'm a Samsung person for over 20 years never again. I will never buy Samsung again after this purchase.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Feb 1, 2025
Reviewer name: Magus
1 out of 5 stars
1 out of 5 stars review

Stopped working- waste of money

I bought this Samsung in 2020 and in December 2024 it completely stopped working. No picture. No power getting to it. Waste of money and won't purchase another Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 24, 2023
Reviewer name: Scott
1 out of 5 stars
1 out of 5 stars review

Dead after a year

Was a decent TV for the price when it worked. Unfortunately a year and 2 months after purchasing, it's essentially dead. It will not power on. I've tried every trick with no success. The little red light flashes, so it's receiving power. Just can't fully turn on, stays black screen. Happened out of the blue, nothing triggered it. Very frustrating, huge waste of money. A TV should last much longer than a year.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 5, 2020
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Glitching

we bought this about 2 weeks ago and it was working great but for no apparent reason, the TV volume is going crazy, the volume goes all the way up to 100 and stays there. When we try to turn it down and release the volume button it automatically goes up to 100. We troubleshooted it by unplugging it, and reseting it to factory settings and we made sure it was in fact not the remotes by removing the batteries. This is really upsetting.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Linda, I apologize for the disappointment you have had with the volume issue. So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 9PM EST (Mon-Fri) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/. Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. -Samsung Ambassador

Dec 27, 2020
Reviewer name: sgp69
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Okay product, make sure you get a good sale price

On-screen set-up instructions were somewhat confusing. Also the televisions controls and menu functions are not that intuitive, a lot of start-stop/trial & error to get to correct commands. We are older and must admit some of the items (clearer & picture, better sound) are "lost" on us, so those selling points cannot be evaluated here. Overall the TV works well and provides the programming we like. Part of the pricing is for the SAMSUNG name. In the future, I will save a few dollars and purchase devices that performs just as well and are less expensive, i.e. LG.

Helpful?4MIORSM0V94P13887411620
Sep 10, 2022
Reviewer name: Evlmechanic
2 out of 5 stars
2 out of 5 stars review

Bad quality, software issues, just excuses…

took this out of the box, plugged it in, hooked up firestick, worked for 1 day. tv will not start up again. disconnected everything, tried hard reset, 4 hours of troubleshooting and nothing. just like all the other reviews here, big issues with software not allowing the tv to start, no hard controls to do a hard reset, just this useless smart remote. all of these folks can't be wrong, it's just non existent quality control, cheap components for a fast buck, bad support. hugely disappointed………this was a birthday gift from my son.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Evlmechanic, We are very sorry to hear that your TV is having issues turning on right out of the box. Please know we pride ourselves on ensuring our customers have a great product and customer experience. We are here to help you. The TU700D TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller. Please give us a chance to make this right by contacting us so we can set up warranty service or replace your unit. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to hear from you soon! ~ Samsung Advisor