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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 1,351-1,360 of 10,158 reviews
Aug 23, 2022
Reviewer name: jwhite711
3 out of 5 stars
3 out of 5 stars review

Doesn't Work With PS3

[This review was collected as part of a promotion.] I could not get this to work at all with my PS3, it simply would not recognize what device it was. However, I purchased a PS4, and it picked it up fine. I own other models/brands, which regretfully, with no disrespect, are just better overall. Disappointed because I trust the Samsung name for other various devices and expected better.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi jwhite711, We appreciate you sharing the issues you’re experiencing when connecting your TU7000 TV to your PS3. Please know we are here to help! Please go to the Connection Guide for details: Source > Connection Guide. Make sure that your external device is connected securely and turned on. Move to Sources to switch to other input sources: Source > Sources. Using HDMI Troubleshooting, you can check the connection to the HDMI cable and external devices (it takes approx. 2 minutes). Source > Connection Guide > Video Device > HDMI Troubleshooting. Also, please check to ensure the broadcast signals or the network that is connected to your PS3. For further assistance, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 20, 2022
Reviewer name: Replicanhypo
4 out of 5 stars
4 out of 5 stars review

Flawed but a good TV

[This review was collected as part of a promotion.] This tv has been really good to use for the most part. Picture quality is great. No burn in from gaming several hours and bright. The only issue i have is the streaming apps buffer on the tv unless i unplug the tv and plug it back in then the streaming apps work fine.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 17, 2022
Reviewer name: ElectricEGuru
5 out of 5 stars
5 out of 5 stars review

CRYSTAL UHD…YES!

[This review was collected as part of a promotion.] This was a impulse purchase, that I was forced to sneak in to replace my older tv that was another name brand but similar specs. Had it swapped out and setup before the wife arrived home from work. Like most wives, mine doesn't pay attention to specs, features and rarely agrees that the price is worth the resolution being offered. I was sure that it would take her a while to notice as it was only a few inches from the older tv from 75” to 82” made it fit perfectly on our mantle with no real noticeable difference in the presentation. We went through our normal end of day talk, sharing things that had happened in our day and having the tv on in the background until one of our preferred program started. We get through the evening with me trying to notice if she's seeing anything different, she's asks about halfway through the last show “did you do something to the tv, it seems brighter or clearer” and I simply replied, “well I changed out some cables and adjusted some settings but didn't think you would notice” she then just went back to watching and upon going to bed, she just stared at the tv for a second or two. At this point I was sure I had almost gotten away with it, and would have time to get rid of the boxes and set the older tv up in the guest room making this a successful mission. The next morning was Saturday and the start of the weekend, we are watching a sporting event and she made another comment “This is not the same tv, you got a new tv didn't you?” I didn't die!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 26, 2020
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Decent

the tv is beautiful and the picture quailty is amazing. the operating system is absolute trash. its extremely slow and glitchy. im getting logged out of streaming services and accidentally double clicking things. im also having an issue gaming with this tv because i am locked at 30fps with this so called “game-mode” on. ive tried everything i know to do with no result. tv is only decent.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Mike: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some issues with slowness and glitching. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 19, 2022
Reviewer name: Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Mar 16, 2023
Reviewer name: zingermon
3 out of 5 stars
3 out of 5 stars review

Set up was much more difficult than I expected. Yeah, I'm a 75-yer-old technological disaster, but I've never been so frustrated with instructions not matching reality. Days into the process, I still have one cable channel that looses its sound as I attempt to watch my favorite broadcast (Jeopardy). Why don't y'all (and others) do the obvious. Get senior citizen volunteers to invite you into their homes, and then sit with them and learn from what we old timers struggle with.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 18, 2021
Reviewer name: Alocin
5 out of 5 stars
5 out of 5 stars review

Best TV/computer monitor ever

i wanted a large computer monitor with 4k resolution minimum and found out that such monitor would cost me way way more than i wanted to spend. the price, the resolution, the picture quality, the size of the display is an all around awesoness purchase. live my new smart tv/4k monitor.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 23, 2022
Reviewer name: steelman
5 out of 5 stars
5 out of 5 stars review

My TV is a Great one!

[This review was collected as part of a promotion.] Love my Samsung TV. Had a different brand before this which I had Bought a Samsung then.A great picture and 4K is Great! Lots of apps to add on and Samsung tv Channels too. Thanks Samsung for my Great Tv!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: sassiekatt
2 out of 5 stars
2 out of 5 stars review

Pretty Screen But it Flickers

[This review was collected as part of a promotion.] Bought this tv and was so happy with the quality of the image. Unfortunately the screen would occasionally flicker quickly, like a little flutter. It happened on every input. I googled and found others who said something similar and attributed it to eco settings. I disabled all of that and it still happened. Due to flickering I ended up returning the tv. While packaging back up I also noticed that the body of the tv was just a light cheap plastic. The back of the tv actually tried to snap off. I squeezed it back together. I loved the image but the flicker and the body weren't worth it.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

sassiekatt: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 12, 2021
Reviewer name: BbrandonB
5 out of 5 stars
5 out of 5 stars review

Next-Gen TV without breaking the bank!

[This review was collected as part of a promotion.] This 75" behemoth is amazing! Extremely responsive, access to all of the latest apps, and able to stream from Samsung devices AND Apple devices via Airplay. I really enjoy the feature where you simply tap your Galaxy device on the side of the TV to initiate Smartview. Great picture as is the case with all Samsung displays. Don't miss out!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620