Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forSo worth it!
[This review was collected as part of a promotion.] I am very pleased with my purchase. I love having a smart TV and not having to add devices to be able to stream all my subscriptions. It comes with Samsung TV too which offers a variety of channels. Initially I was having issues with mirroring my phone to the tv and the airplay feature. However, I reset the TV and tried again and it work. I use this feature for the workout apps. The colors are so crisp and clear it is really a great experience. I like using the SmartThings app to be able to turn it on and off when I don't have the remote. The sound is very clear and the TV can get very loud even without a sound bar.
Very good but...
[This review was collected as part of a promotion.] We use use the over the air tuner and if we lose signal on 12- channels some times it deletes the channel out of the memory and to watch 12-1 or other 12- channels we have to scan all the channels again. Happens every couple weeks. We do stream channels from internet and use apps for movies which work great. Very happy with quality. Sound works very weird. When you turn TV on you have to volume up every time for few seconds because it is like on zero when you turn it on. Still a great buy and great picture for the price.
Easy set-up and streaming from devices
This tv is awesome, I had a 55 inch curved Samsung TV for the last 5 years, and the software upgrade alone on this one is 10 times better. It's so easy just to swap from your tablet or phone to the TV back and forth for watching and streaming. The menu set up is pretty straightforward and the Wi-Fi is strong. Coupled with a Samsung sound bar it's awesome! Thank you
Thank you, Shinzon5! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.
This TV is exactly what I was looking for!
[This review was collected as part of a promotion.] I am ecstatic with my new Samsung TV: my main reason for shopping for a new TV was that my previous Toshiba Chromecast model would constantly freeze and reset the TV, completely ruining my viewing experience any time I wanted to watch something. It became very frustrating very quickly. Fortunately I now have a new and far superior TV - my 55" Class TU7000 Crystal 4K Samsung Smart TV: It's everything I could have wanted and more! The features are amazing, the quality and clarity are second to none, I had absolutely no trouble installing and setting it up and I have the peace of mind of knowing that it won't be constantly breaking down on me the way its predecessor did! Can't put a price on that! Any friends of mine who will be in the market for a new TV in the future will be getting my full recommendations and encouragement to get this brand and model!
OK Budget TV
[This review was collected as part of a promotion.] The TV is an OK budget TV. I'm not a fan of the Samsung OS for starters. I've seen a lot of Samsung TVs that the picture looks amazing on but this isn't one of those TVs. The picture is pretty average for UHD 4k. I'd also say that it does this auto dimming when it is showing dark scenes on the TV making it hard to see anything. Maybe it is a setting issue but it's annoying. Overall the TV is fine for the price and size.
Hi Shaunp45, Thank you for sharing your experience with the Samsung TU7000 TV and feedback on the picture quality and auto-dimming. Please know we are here to help you. First, let's make sure you are running the latest software. To do so, head to Settings>Support>Software Update, and you can easily update from there if needed. Next, to adjust the picture: Next, go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: This is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: It is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. For Auto Dimming, please try these steps: Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic/ You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can manually select Minimum Brightness to adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great affordable TV
[This review was collected as part of a promotion.] I have owned several Samsung TVs in various sizes. Samsung is a brand i have trusted for many years now. My new Tv has a great picture. The sound isn't great but I remedied that with a Samsung sound bar.
Love Iy
[This review was collected as part of a promotion.] The television is lightweight yet durable. The sound quality is good but it could use a sound bar for music. The picture is crystal clear. The graphics on games like Minecraft, Grand Theft Auto, and Dark Souls are amazing. All of my favorite apps like Hulu, Netflix, and Prime are available and Samsung provides their tv at no cost. I recommend this to anyone looking to upgrade their media experience.
Not what I expected
[This review was collected as part of a promotion.] The picture is not very bright. The smart tuner loses app sign-in info or ability and the TV has to be unplugged and rebooted to make it right. I would not have expected this from, what is supposed to be, such a good brand. I am very disappointed and will probably go back to Insignia.
Disappointed: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor
Picture quality
i purchased this tv less than 3 months ago. everything was fine then all of a sudden the picture would dim on its own and then go back to normalna day or two later. i tried to reset the tv as instructed hy support alonf with trying to adjust the brightness with no luck. very disappointed.
Donna: Thank you for your review of the TU7000 TV. If your TV is dimming sporadically on its own, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Beautiful picture
this tv is great! has a beautiful picture, was easy to hang, and has a usb port built right in allowing us want anything we want. the only reason i have not given it 5 starts is i don't like that you can't remove some of the apps the tv comes with that we don't use. i also was not able to add the starz app so i have to watch from the browser. the browser is hard to navigate with the remote and it's time consuming.