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Customer reviews for ProMounts Full Motion TV Wall Mount, 24"- 60" TVs for
ProMounts Full Motion TV Wall Mount, 24"- 60" TVs
4.1 out of 5 stars
stars
57 ratings29 reviews
  1. 5 stars63% (36)
  2. 4 stars14% (8)
  3. 3 stars5% (3)
  4. 2 stars2% (1)
  5. 1 star16% (9)

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Showing 1-10 of 29 reviews
Dec 4, 2025
Reviewer name: Katherine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For the price it works great and mounting was not too bad.

Review from walmart.com
Helpful?5T0Y56NGP9EU13887368735
Aug 26, 2023
Reviewer name: Tony V
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mount

Easy to install. Screws used to mount backplate on to TV were a little long and had to use a couple of extra washers (not provided) to ensure it would be secure.

Helpful?5T0Y56NGP9EU13887368735
Aug 30, 2025
Reviewer name: Victor
3 out of 5 stars
3 out of 5 stars review

Not product offered

So I order this mount for a 55" tv. The monut that they sent has totally different specifications than they one that is advertised in this offering. I received the mount and the weight specs are 22 piunds less, inky fits up to 55" ( good thing i dont have a 60").

Helpful?5T0Y56NGP9EU13887368735
reply from Product Associate

Sorry about the specs not matching what was advertised. We’ll review the listing right away and make it right, thank you for letting us know.

Jan 7, 2026
Reviewer name: Christina
3 out of 5 stars
3 out of 5 stars review

wall mount is great if you receive the correct one

I don't know what's going on with Sam's but I had ordered a T.V for Christmas for one of my boys, it was lost and i had to call and order a replacement, finally received it a week after. I had also ordered two wall mounts, one for the new TV and one for my son‘s old TV so he could also put it on the wall..something happened and one was only purchased so I re-ordered the exact same one, but they sent a completely different one a way smaller cheaper one.

Helpful?5T0Y56NGP9EU13887368735
Aug 14, 2023
Reviewer name: KaseNpoint
2 out of 5 stars
2 out of 5 stars review

Advertised as fitting a 60"

I purchased this mount for a 58 inch TV bc it states in several places on this site that it can fit a 60inch TV. Was surprised when I received it and the box stated otherwise. Additionally on the front of the instructions it says, "55" MAX". I feel duped. Haven't installed it, so not sure about performance but I can say the materials seem to be very sturdy.

Helpful?5T0Y56NGP9EU13887368735
reply from Product Associate

Hello, we apologize for the confusion. This item recently received updated specifications and certifications to show compatibility for TVs up to 60 inches. While some units still reflect the older specifications on the packaging, please rest assured the versions are identical, and the mount you received will support TVs up to 60 inches and 88 lbs without issue. Feel free to reach out to us if you have any questions or concerns.

Apr 5, 2024
Reviewer name: travis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Item shipped is a completley diffrent configuratio

Item shipped is not the item pictured. I have tried 2 times to get the mount pictured instead I get 1 with 2 cross beams that will not fir a monitor with a 4 inch space for mounting. I cant return first order because weve already thrown away packaging but last 2 will be coming back.

Helpful?5T0Y56NGP9EU13887368735
Jan 8, 2026
Reviewer name: Manuel
1 out of 5 stars
1 out of 5 stars review

Received different mount and also used

Received a different mount than what I ordered. It also was used and missing parts. Returning back. I will not reorder based on previous reviews of receiving wrong item even when they reorder.

Helpful?5T0Y56NGP9EU13887368735
reply from Product Associate

Thank you for sharing your feedback. We’re sorry for the inconvenience of receiving the wrong mount in used condition with missing parts, and we understand your concerns. Please reach out to us directly so we can help.

Apr 17, 2025
Reviewer name: Alice
1 out of 5 stars
1 out of 5 stars review

Not for heavy TV

I installed this mount today for my 40" TV, which weighs about 35 lbs. After mounting the TV, the whole thing started to tilt at a very large angle. This was not from the setting to point the TV downward, but from the mount itself. It is so bad, that it looks like the whole thing is going to break. Also, the mount that I received is not the same as the one in the picture. In the ad, the vertical post between the 2 horizontal bars is all 1 piece; on mine, it is 3 separate pieces with what appears to be a very thin bolt holding it all together. I included a couple of pics with a level so you can see how bad the vertical post looks, and I put a level on it so you can see how bad it is tilt directly off the wall. I can only say that I am very disappointed in this product.

Helpful?5T0Y56NGP9EU13887368735
reply from Product Associate

Thank you for your feedback, and we’re really sorry to hear about the trouble with the mount. That definitely should not have happened, especially with a 35 lb TV. It also sounds like the product you received is different from what was shown, which we take very seriously. We truly apologize for the inconvenience and understand your disappointment.

Jun 2, 2023
Reviewer name: Dmitriy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Off center

does not center fully back on center mount. it is about 6" off.

Helpful?5T0Y56NGP9EU13887368735
reply from Product Associate

Hello Dmitriy, This mount does not center when retracted due to the two sections of the arm being different lengths. We designed the mount this way to ensure the arm is stable and does not sag when extended without sacrificing extension range.

Mar 10, 2026
Reviewer name: Lauren
1 out of 5 stars
1 out of 5 stars review

False advertising

Didn't even send what I ordered and it won't let me upload a picture.

Helpful?5T0Y56NGP9EU13887368735