Hello there - Thank you so much for the feedback. We hope you've been well. We're really sorry to hear about the some of the disappointment with this model. We can understand that not having good visibility can be troublesome, also those noises can certainly get annoying. We're going to forward this over to our product team to review. We're glad to see that the cooking quality is treating you well, we know how important that can be. Also, we are fans of the appearance also, we do make sure to design good looking appliances. Thank you so much for the honest feedback. Stay safe out there. Jonathon@GEA

Hello there, We’re thrilled that you’ve been impressed by your beautiful new microwave; the sensational stainless-steel finish is sure to look fabulous in any kitchen, and we’re happy to hear you’ve found it so easy to use. We really love the small footprint of this model, and the convenience cooking controls make it so easy to use. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEA

Hi, We appreciate you taking the time to post this review. Sorry you feel disappointed. That is not the experience we desire for you. Your feedback means alot and this will definitely be taking into consideration. Thank you for choosing GE Appliances for your home. Have a great day. - Tierra@GEA

Hello, We’re sorry to hear that you’ve been less than impressed with so many aspects of your new microwave. We know microwaves tend to see a lot of use, and we understand how important it is that you enjoy using yours. Buttons that are difficult to read or press can make cooking harder, and an easily smudged body can detract from the appearance. It’s also important to be able to see inside your microwave, and a dim interior light can make that difficult. We are constantly working to make our products better, and we take your feedback seriously. We’ve forwarded your comments to our product team so that we can continue to improve. Thank you for taking the time to leave your review. Please know we’re here should you ever need assistance. -MichaelB@GEA