We answered the questions on which "firmness" to purchase, and the site chose the medium hybrid between firm and soft; yet I find the side sleeping position a bit too hard on my hips. Back sleeping firmness is perfect. Too much of a hassle to request a less firm mattress.

So far I love it but my husband feels it's to firm at this point. We will continue the trial and hope he loves it at the end. The ghost pillows are amazing. Best pillow we have ever used. Thank you so much for finally making a product this comfortable .

I like our new GhostBed. It's more comfortable than our old pillow-top mattress, but it's a bit too firm for my wife. We're still in our 100 days trial, but it looks like we'll keep it. My wife doesn't want to pay more for a (possibly) better one, and she sleeps okay on it. I'm a side sleeper, and I do feel less pressure on my hips and side during the night, which means I turn over less and get a more restful sleep. I'm not sold on the advertised coolness factor though. I still feel heat coming off it, but that could also be from the sheets, it's hard to tell. Overall not a bad mattress for the price, and the 20 year warranty is excellent.

THIS BED IS BAE. This bed is the perfect blend of firm and soft, cool, and supportive. Right out of the box, I didn't want to leave the warm embrace of this sweet, sweet, squishy paradise. Honestly, best purchase of my adult life. I'm sleeping BETTER than a baby!! (Bonus: It's great for sexy times!)

I have slept on the bed for a few weeks and I like a supportive mattress but I am disappointed in how firm it is. I find that my shoulders can't sink enough into the mattress and I wake up with a sore neck. I have also experienced lower back pain in certain sleeping positions. I originally slept with the ghost pillow and hoped when switching pillows it would cure my problems but it has not. I'm debating returning it or adding a layer to the top. I tried returning it after a week and they turned me down. I was not aware that it required a 30 day trial before they allow a return. I may not have purchased the bed if I knew about the fine print. My wife seems to be plenty happy on the bed but for someone with broad shoulders or lower back problems you may find it to be too stiff and unable to conform to your body type.

This is my first experience with a "bed-in-a-box" but I have sept on my fair share of memory foam mattresses. When I opened up the bed, initially I feared it would continue to be too soft. Thankfully, after a few nights, the mattress took on its full form and has continued to be the most amazing mattress over ever slept on. I never wanna leave bed in the morning. It's a comfortable pillow of luxury whether I'm sleeping on my back, stomach, or side. My girlfriend loves it too! The one complaint I have is: after over a month of sleeping on the pillows, they still have a faint chemically smell that's pretty offputting. I've washed the pillow cases a couple times,!75 that hasn't helped too much. I even put the pillows outside for a full day. If anyone has tips for how to get that smell out, I'd love to hear it cause the pillows are crazy comfortable. Overall, best purchase I've made in a long time. Would recommend to anyone looking for a better night's sleep

I gave it 4 stars because the buying process was easy. The bed seems very nice. As most other reviews said, it is pretty firm, therefore I never find myself longing to stay in it all day like I have in some nice hotel beds. I don't have any complaints about it, but if you are looking for a big comfy bed to dream about coming home to, this is not it!

Me and my wife just got married and I was used to sleeping on a soft mattress and she was used to sleeping on a very firm mattress. We didn't like the others fast in mattresses. Figured we would give this a try after doing research and landing between this and the purple mattress. Love it. We both get great sleep and she has less back issues than when she was sleeping on her firm mattress.

The set up was so simple. I really didn’t need any tools that were not included. The frame is so sturdy and it was oddly satisfying to remove the plastic on the mattress and watch it inflate. The mattress is really firm. It’s toeing the line of too firm for me as a stomach sleeper. But I sleep great on it. I know that it was worth the cost.

Just too hard. I am a side sleeper and ended up with horrible shoulder and hip pain after a few nights. Kept sleeping in other beds and going back to it, but pain returns. It's too bad because my husband is a side/stomach sleeper and loves it. Will be returning.