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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,487 ratings7,434 reviews
  1. 5 stars74% (5,570)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (230)
  5. 1 star3% (200)
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Showing 1,001-1,010 of 7,434 reviews
Feb 21, 2018
Reviewer name: Chuks
2 out of 5 stars
2 out of 5 stars review

It's firm, like really firm, like Chuck Norris!

I was so excited to get this mattress that I went home on my lunch break, 30 minutes each way, just to make sure that my bed was unpacked and ready for me that night. When I initially laid down I noticed it was firm, but thought "hey...its supportive ". By the morning my back was a knot and I had spent the entire night tossing and turning. Not to be deterred I sent my children in, clad in clean socks to; jump, roll, bounce, and belly flop on the bed . Which unfortunately did little to soften the memory foam. Lets fast forward to the end of week one. Me not having had a good nights sleep in nearly 8 days, I had become unrecognizable to friends and family. I was up to intravenous intake of coffee and those around me begged me to do something about this. Which leads me to the biggest issue that I had with this whole thing, the return policy. 30 days... 30 days is the minimum before you can return this bed. Thats absurd. This is, with no hyperbole, one of the most uncomfortable mattresses that I have ever slept on. And the thought of not having a good nights sleep for 22 more days made cringe. After several calls and chats I had still had nothing positive to report...No exchange, no return, no solution other than "people who report the mattress as being too firm love it by day 90" ; maybe.... So I decided, "Im stuck" Ill keep this thing for 30 days, I can manage that. I couldn't. I travel a lot for work, 2 to 3 days a week, and coming home to that mattress made me anxious. As any road worrier knows there is a certain longing for ones own bed. A feeling of being home and comfortable, like a big hug. For me it was the opposite . I dreaded that mattress. Knowing that I would be tossing and turning and would wake up with my back and neck crumpled like every receipt I have ever gotten. It was finally time that I put up a stand. I call again, and still nothing, but worse it appears that no one has been tracking my calls and complaints. I hung up the phone and opened my computer. I order a different mattress and leaned the ghost bed up against the wall. Where it will remain, watching me sleep, until I can return it.

Review from GhostBed
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May 1, 2018
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Definitely firmer then I am

Definitely firmer then I am use to. I do feel like I’m sleeping better. I’m not as tired during the day so I’m think I’m sleeping deeper. Only problem is I wake up with a sore back. I have siatica and I think it maybe too firm for my back. Looking at possibly getting a mattress topper and see if that helps.

Review from GhostBed
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Feb 4, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My son loves it!

My 9th grader is 5'9 and 170lbs. Because of his adult size, he was not comfortable in his current box spring mattress. His ghost bed arrived perfectly and he has slept soundly ever since. The mattress was a bit firm, however he has quickly adjusted to not sleeping in a 'hole' and love every minute in his ghost queen mattress. We love the design and quality! Our other two sons, 11 and 13, are jelouse and will soon receive their new beds. Thank you for quick and awesome service!

Review from GhostBed
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Mar 14, 2017
Reviewer name: Joan R.
5 out of 5 stars
5 out of 5 stars review

had to get acquainted with it, now love it!

It took my husband very little time to love the bed because he instantly loved it and has been sleeping better! It has taken me a few weeks but have noticed I have been sleeping deeper. Love it and the pillows it came with. Very grateful for being able to purchase the mattress cover protection pad. It is wonderful and helpful with messy children! Will tell friends and family about this. Also, will be buying one in the future for my kids.

Review from GhostBed
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Dec 25, 2017
Reviewer name: Myles E.
4 out of 5 stars
4 out of 5 stars review

Very firm but good quality

I knew this bed was going to be firm but it’s so hard I could barely put a dent in it and I weigh 185lbs. I’ve slept on a very soft memory foam and hated it so I figured I’d go firm but this is a little too extreme. However, customer service was very quick to offer a high quality topper when I put in a request to return the mattress. Love the topper and the firm bed underneath gives me perfect support. Great combo. I’d leave a 5 Star review if the mattress just had a little bit softer top layer

Review from GhostBed
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Apr 27, 2018
Reviewer name: Lawrence H.
5 out of 5 stars
5 out of 5 stars review

Good Bed, Good Value

First, let me be clear. I have only had two other experiences with a foam mattress. One was years ago. The other about two years ago. So, my review does not come from a well-informed place. I bought the bed after reading reviews all over the place. I even started to order two other beds and got distracted. I'm not even sure how I decided on Ghost Bed. I like the Ghost Bed and I don't like it. It replaced an old, worn out firm mattress long overdue for replacement. My first impression is that Ghost Bed is too soft for me. Both earlier experiences were with much firmer mattresses and that is what I thought I would be getting. However, I have had pain in my right shoulder for months. Strength in my right arm was fading. I ordered this bed and I wanted e to reviews by side sleepers wanted relief. It took about four days to really get used to the bed because it is far too soft for my tastes. Then, after a week, I noticed that I had little or pain in my right shoulder. After a month I had forgotten the pain. In two months, I was used to the softness, though I still find it a little uncomfortable. Before anyone reading this thinks I'm downgrading the bed, note that my criticism is based on my ignorance, not my knowledge. I prefer a firmer bed; a much firmer bed. I'm rating the bed at five stars, because, regardless of my tastes, I'm fairly pain-free (other than the normal pains we get from an active life) and I get good nights sleep.That seems like the goal after all.

Review from GhostBed
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Mar 13, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I didn't know super natural was this divine

This mattress was shipped much sooner than I had expected and didn't take long to get here. Was not sure how long it would take for the mattress to be sleep ready, even thought I might be sleeping in the spare bedroom. Nope, it was ready to go in no time. The bed is fantastic. Maybe a little more firm than I am used to, but I am for sure warming up to it. The pillows are also great. And thanks for the T shirts ghost bed.

Review from GhostBed
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Mar 12, 2017
Reviewer name: Dillon N.
5 out of 5 stars
5 out of 5 stars review

Good, firm support that was good on my back

I originally tried out a Leesa mattress but started to develop back pain from the softer support. I decided to give Ghostbed a shot because I had heard good things and that they had a firmer level of support. I'm so glad I made the switch because I've felt much more supported and comfortable than with the Leesa. Recommended if you want a firm, but comfortable mattress.

Review from GhostBed
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Aug 3, 2017
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great bed for back sleepers

I really like this bed when I sleep on my back. It is very comfortable, and has helped to get rid of the back pain that I felt when I was on my old mattress. The support is excellent. Unfortunately, it does create pressure when I sleep on my side. I have broad shoulders and my arm goes numb when side sleeping. I don’t think it is the fault of the bed as much as it is my body shape…:/

Review from GhostBed
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Sep 20, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Zzzzzz

We have been sleeping on our ghost bed for around 2 weeks now. We love the cooling aspect and can really tell the difference compared to our old pillow top mattress. My husband was waking up with back issues with our old mattress and those have already started decreasing in the short time we've had it. Would definitely recommend!

Review from GhostBed
Helpful?394D02S07CGI13887313140