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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,487 ratings7,434 reviews
  1. 5 stars74% (5,570)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (230)
  5. 1 star3% (200)
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Showing 441-450 of 7,434 reviews
Jun 16, 2018
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

No longer looked forward to going to bed

My husband and I recently bought a king sized ghostbed and cover after much research and reading hundreds of reviews. It came in 24 hours- ship time to us was ridiculously fast, which was great. The packaging was easy to manage and it was cool to watch it expand and fill. We were hopeful it would be as amazing as all the reviews claimed. I suffer from lower back pain so was especially excited since many reviews claimed ghostbed was a lifesaver. I woke up feeling fine after the first night, but as the day went on my back just froze up more and more until I was in a huge amount of pain. It probably took a full week and a half (and several chiropractic appointments) for my body to "adjust". My husband was also waking up stiff and sore every day when he has never had any issues before. We committed to the full 30 day trial and although it got less painful it was still much (MUCH) firmer than we anticipated. We were waking up sore and went from being excited to lay down after a long day to feeling "meh" at best about the prospect of laying down in bed. I was excited to try a medium firm bed and we both thought it was easily the firmest bed we had ever slept on. I was in touch frequently with customer service who were always knowledgeable and friendly. They offered us several options including a topper to make it more comfortable- but I really don't see the point of buying a brand new mattress and then having to use a topper to make it tolerable within the first month of use. They also suggested we keep the bed longer, saying 90 days would be a better frame to judge it and that we could soften the bed up by jumping on it or various alternatives that would speed the process up. Since I could barely walk that first few days jumping on the bed seemed ambitious. After a full month of poor sleep and aching bodies we felt one month was a sufficient test for our house. We ended up returning the bed, and buying a new mattress from a brick and mortar store that we actually laid on- it's wonderful and we love it. Ghostbed's return process was fairly straightforward and easy, though the charity they contacted to set up a pick up for me never contacted me nor returned my calls when I tried several times contacting them. In the end we chose our own charity and hauled it there ourselves. It took the FULL 15 business days for our refund to be processed, which I think is a little ridiculous, but all in all we were pretty happy with the customer service. As a sidenote, I was so sure we were going to love the bed when I purchased it that we bought the cover as well to protect our mattress- I thought the ghostbed cover would be best since they are the makers of the bed. It was poor fitting and overpriced- it was also unreturnable. In hindsight I would have tried the bed first and purchased the cover after deciding to keep it instead of paying that much for a cover that matches a bed we no longer have.

Review from GhostBed
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Dec 16, 2017
Reviewer name: Kelsee F.
5 out of 5 stars
5 out of 5 stars review

A spooky good night's sleep!

Our previous mattress was so bad it was like we were sleeping on a brick infested sink hole... So bad that it was more comfortable to sleep on an air mattress or the lumpy couch. Needless to say, this mattress was just what we needed. Thanks ghost Bed!

Review from GhostBed
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Apr 15, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

New Customer - GhostBed Queen size and GhostBed Pillows

This bed is AMAZING! I have had memory foam mattresses in the past from Denver Mattress, and I was considering changing to a BeautyRest but heard about these guys from a Podcast (Drinkin Bros). Hearing that they are a huge proponent to the Veteran community I decided to look into their products. I am so glad I did this - incredible bang for the buck; the mattress is the right amount of firm and soft, with excellent lumbar support. I have had multiple injuries lately (hernia and slight herniated disc in my back) and this bed has kept me unbelievably comfortable for a good night's rest every night. The pillows are the icing to the cake. They never seem "hot" i.e. I have not found myself flipping the pillow to get to the "cool" side as I have with pillows in the past. The design and breathability of the pillow allows them to stay at a comfortable temperature throughout the night. I sleep on my back, and the pillows offer excellent head and neck support as well. All in all, I have recommended this product to others, and am happy with my purchase. Much appreciated GhostBed!

Review from GhostBed
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Mar 18, 2017
Reviewer name: Kimberly J.
5 out of 5 stars
5 out of 5 stars review

Surprisingly comfortable!

My fiancee and I had been mulling over mattresses for a year ever since we decided to go from a Queen to a King. I wanted something like the Ghostbed, but was so hesitant to buy something outright that I couldn't test first! In the end, I pulled the trigger, and I couldn't be more satisfied with my choice. The bed is firm and supportive without being hard or stiff. It's so comfortable and I seriously haven't slept better in years. Set up was so easy (and kind of fun watching the mattress take shape!) and now I can't imagine having purchased something else twice the price. Best value for your money, absolutely.

Review from GhostBed
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Nov 4, 2017
Reviewer name: Robert E.
5 out of 5 stars
5 out of 5 stars review

King size Ghostbed

This bed is absolutely incredible. I have always been the kind of sleeper that wakes up multiple times and tosses and turns. The first night I slept on my Ghostbed, I slept straight through the night on my side. No back aches, no discomfort, just an incredible sleep! Also, the ghost pillow is amazing. So soft, and instead of using two to three pillows, and waking up with a stiff neck, I wake up totally sore free, using just one! So glad I made the purchase!

Review from GhostBed
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May 19, 2018
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

It’s different and it takes some getting used to!

Easy to purchase, came quick. Very easy to set up and the price was great compared to other king size mattresses. I have friends who bought one of these years ago and they still loves there’s and they did extensive research before buying. I bought this mattress due to hip pain and I can say that it’s definitely better in this bed. This bed is so different from my previous bed and more traditionally mattresses that it does take some getting used to. But I do think that I’m sleeping better.

Review from GhostBed
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May 24, 2017
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great Mattress

This is the best mattress I have ever had. It is very comfortable and it does not transfer motion. It sleeps very cool I no longer wake up sweating I put off a lot of body heat. The only thing I wish it was a little more stomach sleeper friendly. Our backs do not hurt nearly as much as they use to but on night that we roll over on our stomach we both wake up a little stiff but it goes away with the first few minutes of moving around. I also order 2 pillows with our mattress those do not get used very often we both found them too soft for our comfort.

Review from GhostBed
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Nov 13, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best Sleep in Years!

We had been researching beds only a little bit when we stumbled upon the Ghost Bed. I was out of work for a few days because of my back due to previous mattress and decided with the trial that was offered it was worth a shot. What sold us too was the quick shipping and they sent matrress right to your door so we wouldn’t have to shop around and wait weeks for a new bed. We also ordered the pillows and have to say the combo of mattress and pillows has been amazing! I sleep well through the night everyday and haven’t had any back issues. We even have two dogs who sleep at foot of bed and it is so roomy you don’t even know they are there! So happy we went with ghost bed! It is like sleeping on a cloud!

Review from GhostBed
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May 1, 2017
Reviewer name: Bradley D.
4 out of 5 stars
4 out of 5 stars review

Decent...

It feels GREAT at first... LOVE the sleep I got. But now I don't know if it's the mattress, or just my bad back... Made my back feel better at first. I woke up feeling great for a while..... After a while though, it's a lil more sore in the morning.. It could just be that I tried doing more work after feeling better, so I'll try and tone it down a bit again and see if that helps... Regardless I still have less of a hard time falling asleep on this bed than i did with any other.

Review from GhostBed
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Apr 24, 2017
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Ghostbed review

I've had my mattress a few weeks now and I love it, it's so comfortable. It feels kind of hard when I first lay on it but then it adjusts to my body just exactly the right amount to still be supportive. There is no pressure on my body anywhere, no matter what position I'm sleeping in. I do think it sleeps a little bit hot. The pillow is very comfortable also but the pillow definitely sleeps hot, I have to turn the pillow to find a cool spot. Overall I'm very happy with my purchase.

Review from GhostBed
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