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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,479 ratings7,426 reviews
  1. 5 stars74% (5,561)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (232)
  5. 1 star3% (199)
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Showing 2,161-2,170 of 7,426 reviews
Mar 16, 2017
Reviewer name: Olivia B.
5 out of 5 stars
5 out of 5 stars review

WONDERFUL

When it was time for a new mattress, my husband and I decided to try the Ghost Bed. We were NOT disappointed! We previously had an old spring mattress. For the last 3 years I have woken up multiple times each night tossing and turning. My back and neck hurt every morning. I FINALLY convinced him we had to get a new mattress. After getting the mattress I was so excited to try it, but I didn't want to get my hopes up since previous reviews stated it takes some adjusting. The first night my husband and I both had the best sleep we could remember! A month into having the mattress we are both more rested, and my back and neck troubles have disappeared. The only downside is we are so comfortable we NEVER want to leave the bed!

Review from GhostBed
Helpful?394D02S07CGI13887061831
Mar 27, 2018
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Shipping/defects issues

We ordered the queen combo with adjustable base. We fInally are able to try our mattress and do really like the firmness of it and the pillows. We had to have the adjustable base delivered three times due to damages in shipping by Fedex and manufacturing defects. This was very frustrating as we’d already disassembled our bedroom and had to sleep in spare room for over 3 weeks. The customer service was helpful but dealing with a non-local company is always difficult. Not sure I’d recommend ordering a big item like this online due to all the aggravation we went through but am very satisfied with my bed now! I just hope it holds up because getting service may be a hassle.

Review from GhostBed
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Jul 24, 2017
Reviewer name: Blanche D.
3 out of 5 stars
3 out of 5 stars review

Right for me, but not for him

I love the mattress and the pillow! Both are comfy, although they seem to be a little warmer than our last mattress. We have slept on it for almost 2 weeks, but my husband hates the mattress and the pillow! He has not had a good night of sleep on the mattress. Looks like we will be returning the mattress I don't think it is firm enough for him.

Review from GhostBed
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Jan 31, 2018
Reviewer name: Kenneth G.
3 out of 5 stars
3 out of 5 stars review

Great Mattress “cooling” claim may be overstated

We’ve slept on this mattress with a ghost bed protector for just over a month. It is very comfortable and we like it. I find it to be about as warm as my last mattress. I still wake feeling warm in the middle of the night. Still, though, it’s a comfortable mattress.

Review from GhostBed
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Nov 3, 2018
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Refund process not easy

So I love a firm mattress, but this one is even too firm for me. I woke up with pressure point pain for a month straight. One of the main reasons I chose ghost bed is because I read so many reviews that indicated that the return process is simple and trouble free....well it’s not. They say they’ll help and they do not. At all. The “help” is a suggestion to call a local charity to pick up the mattress. Well guess what, very few charities actually pick up mattresses and almost all the ones I talked to don’t even want them if you bring them. So, my recommendation is to consult with your local charities BEFORE buying the mattress to make sure you have a place to take it if you don’t like it. I’ve begged one of my local places to take the mattress if I bring it to them. It was only after much persuasion that they agreed.

Review from GhostBed
Helpful?394D02S07CGI13887061831
Dec 19, 2023
Reviewer name: Gail L.
5 out of 5 stars
5 out of 5 stars review

Best sleep we have in quite some time!!!

After visiting my nephew for Thanksgiving and sleeping on his coast, we were determined we were going to get us one we ordered it right while we were at his house and has been sleeping on it every since and we recommended it to our friends and family..

Review from GhostBed
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Jun 30, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Like a dream!

Got this bed for when I moved into my new place. After a few days of sleeping on the couch waiting for it (couldn't bring my old bed with me) I finally got my new Ghostbed! Got back from seeing U2 play in Boston (amazing show btw) and lugged my bed-in-a-box up a flight of stairs to my apt. Set that bad boy up on my frame and slept like a corpse, lol. Super comfortable, forgiving yet supportive, stays cool at night, so pretty much checks every box for me. Overall, Ghostbed is awesome, just mad at myself I didn't get one sooner!

Review from GhostBed
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Jun 11, 2018
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Good experience, too firm of a bed

We had good luck with the purchase and eventually the return/donation. Unfortunately this bed is WAY too firm. I like it more firm then soft, but this takes is to another level. Unfortunate that is did not work out. The return/donation process was not what I expected but it worked out OK.

Review from GhostBed
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Apr 25, 2018
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

One month in and loving it so far

It took us about a week to get used to the differences between our new ghost bed and our old mattress (it is definitely firmer that our old pillowtop), but holy cow - No more backaches and bodypains! No more tossing and turning. Cheapest investment I've made for my health yet!

Review from GhostBed
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May 30, 2017
Reviewer name: Lia M.
5 out of 5 stars
5 out of 5 stars review

My favorite hello and my hardest goodbye

We absolutely love our GhostBed! Regardless of how cheesy "My favorite hello and my hardest goodbye" is, it's true! It's so hard to get up in the morning when you're so comfortable! Buying a mattress is a big investment, but the GhostBed is totally worth it. With a 20 year warranty we know that we will be sleeping well for years to come.

Review from GhostBed
Helpful?394D02S07CGI13887061831