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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,479 ratings7,426 reviews
  1. 5 stars74% (5,561)
  2. 4 stars14% (1,047)
  3. 3 stars6% (440)
  4. 2 stars3% (232)
  5. 1 star3% (199)
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Showing 1,501-1,510 of 7,426 reviews
Sep 6, 2018
Reviewer name: Rebekah P.
1 out of 5 stars
1 out of 5 stars review

Caused new pain

I'm 30 years old, average weight, side and stomach sleeper. I have never experienced back pain outside of when I was pregnant. Since the first night I slept on this bed, i have woken up every day with pain. Right now, I have had such terrible upper back pain that I am taking pain killers around the clock. I keep sleeping on it, hoping it will get better, but it keeps getting worse. What was just discomfort in the beginning has become nearly debilitating pain. I've tried jumping on the mattress to soften it, taking care to watch my sleeping posture, trying new sleeping positions, and adding a mattress topper. Nothing has helped. I really wanted to like this mattress, but it is terrible for me. The only positive in my case is the return policy.

Review from GhostBed
Helpful?394D02S07CGI13887061831
Jun 4, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Comfy bed

I was skeptical buying a bed online first but I absolutely LOVE the ghost bed and ghost pillows I have received. The bed is so comfy and I get a great nights sleep on it. My husband doesn't feel me moving around on it at all! I recommend the ghost bed to everyone I meet!

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Dec 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Worth the money Firmer support just the right amount of squishy.

Definitely a firmer side of a bed. Just what I needed good support. When I received the box how smushed my bed was did not think it would ever go to full. Within a couple hours it was a queen. True to test I had surgery and spending many days in bed was in total comfort. The ghost bed shirt fit perfectly.

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Mar 9, 2017
Reviewer name: Janine Z.
4 out of 5 stars
4 out of 5 stars review

not a miracle but still pretty good

I bought this mattress instead of using another online retailer primarily because of the many positive reviews and the low price point. This mattress is definitely firm - I was kind of expecting it to be a little softer even though many reviews noted how firm it is. All of the extremely positive reviews set my expectations a little too high. This mattress is not a miracle, but it is pretty comfortable and I noticed less tossing and turning to get comfortable.

Review from GhostBed
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Feb 21, 2018
Reviewer name: Chuks
2 out of 5 stars
2 out of 5 stars review

It's firm, like really firm, like Chuck Norris!

I was so excited to get this mattress that I went home on my lunch break, 30 minutes each way, just to make sure that my bed was unpacked and ready for me that night. When I initially laid down I noticed it was firm, but thought "hey...its supportive ". By the morning my back was a knot and I had spent the entire night tossing and turning. Not to be deterred I sent my children in, clad in clean socks to; jump, roll, bounce, and belly flop on the bed . Which unfortunately did little to soften the memory foam. Lets fast forward to the end of week one. Me not having had a good nights sleep in nearly 8 days, I had become unrecognizable to friends and family. I was up to intravenous intake of coffee and those around me begged me to do something about this. Which leads me to the biggest issue that I had with this whole thing, the return policy. 30 days... 30 days is the minimum before you can return this bed. Thats absurd. This is, with no hyperbole, one of the most uncomfortable mattresses that I have ever slept on. And the thought of not having a good nights sleep for 22 more days made cringe. After several calls and chats I had still had nothing positive to report...No exchange, no return, no solution other than "people who report the mattress as being too firm love it by day 90" ; maybe.... So I decided, "Im stuck" Ill keep this thing for 30 days, I can manage that. I couldn't. I travel a lot for work, 2 to 3 days a week, and coming home to that mattress made me anxious. As any road worrier knows there is a certain longing for ones own bed. A feeling of being home and comfortable, like a big hug. For me it was the opposite . I dreaded that mattress. Knowing that I would be tossing and turning and would wake up with my back and neck crumpled like every receipt I have ever gotten. It was finally time that I put up a stand. I call again, and still nothing, but worse it appears that no one has been tracking my calls and complaints. I hung up the phone and opened my computer. I order a different mattress and leaned the ghost bed up against the wall. Where it will remain, watching me sleep, until I can return it.

Review from GhostBed
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Jul 6, 2018
Reviewer name: Marcy P.
5 out of 5 stars
5 out of 5 stars review

Best Bed Ever!!!

My husband and I both have herniated disc and getting a good night sleep is never easy, up and down all night and when we wake we feel exhausted. Not the way to live, we bought the Ghostbed and 2 days later it arrived and we immediately felt the difference. We sleep all night and wake feeling refreshed. Ghostbed changed our life!!! The pillows are an added bonus, forget about those expensive lumbar and neck support pillows the have nothing on Ghostbed pillows... Thanks Ghost bed for changing our life! Ordering was super easy and wow the delivery. Super easy set up and my kids enjoyed watching the mattress come to life out of the box. Lastly the bed changes softness and firmness when the temperature changes

Review from GhostBed
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Oct 19, 2017
Reviewer name: Brett F.
4 out of 5 stars
4 out of 5 stars review

So far so good....

I've been sleeping on this mattress for about a month and I am pretty happy with it. At first I loved it as it was much more comfortable than my previous mattress. Now that I've had it for a while I'm wondering if it might be too firm. I have been have some back and shoulder pains when I wake up but they could be from something else. I am a side sleeper and I have heard firmer mattress aren't great for side sleepers. My boyfriend loves the bed and was surprised to hear I wasn't sure about it. We also went from a queen to a king size and I highly recommend the switch if you get hot at night or feel a bit cramped in a queen.

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Nov 20, 2017
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

So far, so good!

The only complaint I have is that one side of the bed, most slept on side; has become too soft very fast compared to the other side. I don't want to have to purchase a mattress topper in order to regain the original firmness I felt... What do you suggest for now? Thank you! Mrs.Jennifer Freed & Edward Freed

Review from GhostBed
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Mar 10, 2021
Reviewer name: Shoshawna P.
4 out of 5 stars
4 out of 5 stars review

Good Mattress

It's good. So far I'm satisfied. The unpacking took more work than I thought but the mattress is good. It's definitely the quality I was hoping for because I have high standards for furniture due to being brought up by an owner of a high-quality furniture shop.

Review from GhostBed
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May 6, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best bed ever

I could not be happier with my experience ordering or with the mattress itself. The original boxspring I ordered was out of stock and I was upgraded at no charge and without having to even ask. The mattress is comfortable and firm at the same time. It’s been great for my back. Excellent company, excellent customer service, and excellent product. I can not recommend Ghost Bed enough.

Review from GhostBed
Helpful?394D02S07CGI13887061831