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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
4.5 out of 5 stars
stars
7,560 ratings7,507 reviews
  1. 5 stars74% (5,627)
  2. 4 stars14% (1,055)
  3. 3 stars6% (446)
  4. 2 stars3% (233)
  5. 1 star3% (199)

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Showing 1,231-1,240 of 7,507 reviews
May 1, 2017
Mitch S.
3 out of 5 stars
3 out of 5 stars review

A little too firm

It wasn't too bad of a mattress. I can tell that it will feel better when it softens up with age. But right now 39 days in it is too firm for me and my wife. Maybe with topper this mattress won't give you too many pressure points. Base foam will last long time. So all it needs is more comfort foam I think.

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May 23, 2017
Levin Z.
1 out of 5 stars
1 out of 5 stars review

Horrible!

It has not lasted past 3 months. On top the protective cover is not waterproof. It grabs on to everything. I mean dirt grass or anything you have to pull it off they it rips the fibers up. The community I spoke to about was horrible. Telling me who oh well. I then spoke to Ghost people an they told me the same. I asked how can they treat Army Vets so bad. An they told me they donate so much they do not care. I am beyond dissapointed. Worst bed. The box it came in was totally destroyed. They told me its in a thick plastic its fine. Did not even care. Then i got the mattress two weeks before the box spring. An i was told to just put the mattress on the floor. I said we cant we are older cannot be bending up an down like that too much because my back. They said oh sorry wait. Worst company by far.

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Feb 17, 2017
Anonymous
5 out of 5 stars
5 out of 5 stars review

Frim with some give!

When your wife calls you crazy for ordering a bed online. You better believe in what you just done. We are boy all smiles. This bed is firm and the latex topper gives the bed just enough give to make it very easy to sleep on. If you want a bed the is soft then keep looking. We love it and my wife has already told her sister that she needs to get this bed.

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Jan 3, 2018
Anonymous
3 out of 5 stars
3 out of 5 stars review

A little too firm

I purchased the ghostbed mattress about 3 weeks ago and it's still very firm and they mentioned to give it 30 days to break it in. I no longer wake up with any back pain though so that is a good sign and I'm hoping this bed will soften up in the coming weeks. We've even been jumping on the mattress hoping that would help but If you like a firm mattress this will be a great mattress for you. Easy setup but the mattress in the box is very heavy and you definitely need two people to lift this thing up the steps.

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Aug 9, 2023
Matt S.
3 out of 5 stars
3 out of 5 stars review

Not cooling

There is supposed to be a cooling layer, but this mattress is not cool. It is a lot firmer than anticipated. I was looking for a good value and quality product. I think the quality is there, but I don’t think the value is there and I feel slightly deceived about the cooling layer.

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Oct 6, 2020
Cheryl V.
5 out of 5 stars
5 out of 5 stars review

Heavenly

Certainly took longer than 10 minutes to assemble the metal foundation—the instructions could be made a bit larger for aging eyes—but once that was accomplished, I did in fact get the best night’s sleep in my life. It was down right unearthly! I am now a forever fan of Ghost Bed. Thank you!

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Feb 15, 2017
Anonymous
3 out of 5 stars
3 out of 5 stars review

Too hard

I'm a little disappointed because majority of the reviews I have read were all 5 stars and going on and on about how comfortable the beds are. We are a few weeks in and our bed still is still very stiff and hard. There have been a few mornings I have woken up in pain because there is zero give. I'll be honest I'm thinking that it's going to have to be returned. I'm so disappointed because I really wanted this bed

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Aug 31, 2018
Anonymous
5 out of 5 stars
5 out of 5 stars review

Awesome bed!

I purchased a GhostBed recently and I couldn't be happier. Everything was incredibly easy, starting from the initial purchase all the way through the setup. It was delivered faster than expected. The setup was a breeze, it was quick and simple. I've slept great every night since I switched from a conventional mattress to my GhostBed and there's no going back, it's amazing!

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Feb 19, 2018
Julia A.
2 out of 5 stars
2 out of 5 stars review

Probably returning soon :(

I wanted to like this bed. My sister and brother-in-law have it and love it. However, it's just too firm for my husband and me. I've had it 2.5 weeks, so still holding out for a few more to see if it softens up any, but I'm doubtful at this point. It has really helped with my hip pain, but has created shoulder pain due to its firmness. Also, I love how the pillows feel, but they have a lavender smell to them that I was hoping would go away, but hasn't; I've been waking up with a headache quite often and think it's because of the smell!

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Oct 19, 2017
Hannah H.
5 out of 5 stars
5 out of 5 stars review

Great so far

Got the mattress about a month ago. took a few days to really puff up, but we have been sleeping great. We have a narrow hallway so the boxed packaging made carrying the mattress super easy. This is our first memory foam mattress and now I can sleep without my husband’s movement always waking me up.

Review from GhostBed
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