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Customer reviews for SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA for
SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA
4.6 out of 5 stars
stars
1,193 ratings1,158 reviews
  1. 5 stars78% (932)
  2. 4 stars15% (174)
  3. 3 stars3% (35)
  4. 2 stars1% (13)
  5. 1 star3% (39)
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Showing 221-230 of 1,158 reviews
Oct 5, 2022
Reviewer name: Theelf
5 out of 5 stars
5 out of 5 stars review

Great TV always worth it

[This review was collected as part of a promotion.] I love how when I turn on something say the ultra 4k player it switches automatically I don't have to select anything, the picture is unbelievable. This is my third Samsung video display equipment I have bought always delighted with the results.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Aug 23, 2022
Reviewer name: Cesarc909
5 out of 5 stars
5 out of 5 stars review

Smart tv Samsung q60b

[This review was collected as part of a promotion.] I had a older Samsung. So I diced to upgrade it. With this tv I'm very happy with the picture the 4K is a amazing. Only problem I had it with it is the soundbar sometimes connects to it and other times it doesn't.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 5, 2022
Reviewer name: roseller
5 out of 5 stars
5 out of 5 stars review

user friendly

[This review was collected as part of a promotion.] Very easy to find key features and used it at ease. Steps are very easy to make if there is any adjustment, meaning wifi settings , or remote settings. I like the features that connect to any gadgets you can think of like using the phone or other computers for viewing in the TV

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 9, 2022
Reviewer name: NYJetsFan68
5 out of 5 stars
5 out of 5 stars review

My Samsung TV experience

[This review was collected as part of a promotion.] My family is pleased with our Samsung TV within a our house. The device has all apps that we need such as Peacock, HBO Max, and Amazon. My daughter uses it with her Nintendo, it interfaces with my Wifi network to access network devices, and the picture quality is impressive. My only complaint is that it loads slowly on some occassions after I turn on the device. This happens with another Samsung QLED TV that we have and I have not been able to figure that out the root cause. Otherwise, I am happy with the technology that Samsung offers year after year with its products.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
Reviewer name: pumpkinpatch
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] We love this TV for streaming, watching the game, our son's kids shows, listening to music, etc. We needed a tv desperately after our TV was destroyed during our move in FL. This is the best TV we've ever had!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jun 13, 2022
Reviewer name: Ash1109
4 out of 5 stars
4 out of 5 stars review

Great TV with good features!

[This review was collected as part of a promotion.] Great TV with good amount of useful features! I love that I can still access my Samsung TV channels when my cable provider is having technical issues! The available channels via Samsung TV are really good and are a good variety for choosing to watch.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Sep 27, 2022
Reviewer name: DatDawgLyriK
5 out of 5 stars
5 out of 5 stars review

Beautiful Picture and Sound

[This review was collected as part of a promotion.] I use my TV as a monitor for my phone and computer as well as play PS4 games which look awesome on this screen. Easy to use menu and fast response time when using apps and love the auto update feature. Keeps your software updated.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
Reviewer name: TVguru
5 out of 5 stars
5 out of 5 stars review

This product is all-around great

[This review was collected as part of a promotion.] Mainly use our Samsung TV for streaming Tv, shows, and movies and it never disappoints. The ease of use is great for all users and offers perks like Samsung TV that's great if you don't have cable. Need one for every room!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 7, 2022
Reviewer name: Tvremote
4 out of 5 stars
4 out of 5 stars review

Too many features to mention

[This review was collected as part of a promotion.] The Solar remote should be able to directly select a channel and not have to move through all the channels to get to the one you want. I purchased the optional remote that has the numbered keypad to directly select a channel.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jan 2, 2023
Reviewer name: LeeB
1 out of 5 stars
1 out of 5 stars review

Terrible Customer Service

The worst customer service, been a long time Samsung customer but after my experience here, never again! I purchased this tv in 60” at the end of November 2022, the tv went on sale with a price decrease of over $300 within two weeks of my purchase (December 9th, 2022). I called Samsung and was advised that they will not price adjust. I asked to escalate this and was told a supervisor/ manager will call me back to discuss, i've called multiple times but no one has ever called me back, it's been ongoing for two weeks, even with my regular follow ups! Shame on Samsung!

Review from Samsung Canada
Helpful?6SAN7SCSYVEO13886713723
reply from Operations

Hi LeeB, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.