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Customer reviews for Member's Mark Fenton 75" Console, Assorted Colors for
Member's Mark Fenton 75" Console, Assorted Colors
4.4 out of 5 stars
stars
323 ratings194 reviews
  1. 5 stars73% (237)
  2. 4 stars11% (36)
  3. 3 stars4% (14)
  4. 2 stars2% (7)
  5. 1 star9% (29)

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Showing 61-70 of 194 reviews
Nov 22, 2022
Reviewer name: CreeCree
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Softclose doors/drawers,6 solid+6 glass panels inc

Sooooo nice. I am continually impressed with the furniture I buy from Sams Club. I bought this online-curbside pickup at my local Club store. The associates pulled it from the overhead, taped a paid receipt on the gigantic box and staged it in the curbside pickup area. My son went there at the selected time, 7:30 am, and the Sams associates loaded the HUGE box into his pickup truck, and my son brought it to me, all within 15 minutes or so. My son slid it slowly onto the edge of my front porch, loaded the box pieces, considerable honeycomb packing panels, etc. Into a 6’ plastic Herbie the Curby garbage container liner, and he was joined at the last minute by my other son to both place the cabinet into my bedroom and VOILA! Almost Instant gorgeousness!!! It comes with two sets of door Panels—6 glass and 6 solid—whichever you choose or even mix and match. Handily, it comes with the gorgeous 6 glass doors in place. They looked so beautiful that we just left the 6 solid door panels sitting on a shelf inside the cabinet and went with the glass door look. The doors and drawers are soft close, which I love. The cabinet comes in brown or white. I selected white, which is really a very subtlety antiqued off white. It looks great with my white iron bed. I’ve never bought anything I’ve liked more than this cabinet. I am a very cheap person. I do not spend money willy-nilly. If I spend a dollar, it is very heavily considered. I would encourage anyone to reward themself with this cabinet.

Helpful?24LDXXJW2XR413885252793
Dec 16, 2022
Reviewer name: Bev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful quality console

We purchased tge console several weeks ago. Shipping was not available so we rented a U-haul as our vehicle (toyota RAV 4) wouldnt accomodate. It is heavy, all in one large box. Definitely 2 strong people needed to get in house up several stairs and into house. 3 people would be best. Minor damage to box but console was intact. Nothing to assemble unless you want to change out tge door facings. We love it! Minor blemishes in the stain in a could of spots but overall 5/5 quality and workmansip. Solid wood top. This is a gorgeous piece. Easy to slide on our hardwood floors.

Helpful?24LDXXJW2XR413885252793
Nov 21, 2025
Reviewer name: TRACY
1 out of 5 stars
1 out of 5 stars review

Damaged goods %26 Worst customer service ever!

The one star rating is for outstandingly poor delivery and customer service we have received. The entertainment center arrived damaged. Right in the front of the unit, a corner was dinged pretty good, and the wood was split. I called Sam's customer service and asked for a replacement. Sam's uses a third party delivery service called Estes Forwarding Worldwide (EFW). When they delivered the unit, they dropped it off outside by our garage. It was a bear to get inside (the unit weighs 250lbs). So, the Sam's customer service rep said we would have to get the unit back outside so it could be picked up and then they would send us another one, also to be delivered outside. I explained that we are unable to physically do this. I asked for a refund. During this call, the customer service agent said she would arrange for the unit to be taken out of our living room. An appointment was set for 11/18 between 8am-12pm. The driver would call a half hour before arrival. At 10am my husband, who had been waiting at home, called to check in and was told that the delivery window had been changed to 12-4. So he ran out to get something to eat. I was a work. At 12:30, the driver just showed up - no call beforehand. I asked if he could wait for 10 minutes for my husband to get back since we didn't get the promised phone call. He said he had another delivery in the area and would be back in 15 minutes. I happened to ask if he had a helper with him since the unit is so heavy. He said he did not. I asked how he planned to get it out of our house by himself. He said he was just supposed to pick up from outside. After explaining that that was not the arrangement I made with customer service, he said he would call for back up and call me back in 10 minutes. I waited 20 minutes and called him back. He did not pick up. I waited another 15 minutes and tried again. He did not pick up. I called EFW and was told they were not going to pick up the unit and that if I wanted someone to come inside and get it, I would have to pay more for that. I then called Sam's customer service and made another appointment for pick up for 11/19. They assured me that Sam's would cover any additional cost and they would come inside to get the unit. The pick up window was 8am-5pm. I had to take the day off work in order to be here. So, at 2:30 on 11/19, I hadn't heard from anyone and called EFW to check in. They said there wasn't anyone coming because they didn't have a driver in the area. He said there was an appointment set for 11/21 (which I did not make). After many more phone calls, the appointment was rescheduled for 11/20. Will they show up tomorrow? Who knows. Will I ever order anything from Sam's Club ever again? Absolutely not. The unit itself is nice looking and sturdy btw (it is not white though - more of a cream color). I would not recommend buying it from Sam's Club.

Helpful?24LDXXJW2XR413885252793
reply from Member's Mark Team

We regret to read about your experience with our cabinet and thank you for taking the time to bring this to our attention, Tracy. If the issue is on a replaceable part, please ask Sam's Club Member Support (888) 301-0332 to reach out to the manufacturer for assistance. We hope the issue is resolved soon and to your satisfaction.

Nov 17, 2022
Reviewer name: Sams Club Shopper
5 out of 5 stars
5 out of 5 stars review

Beautiful piece of furniture!

Bought this from Sam's Club a week ago and picked it up at the store. I have had a large piece of furniture delivered from Sam's in the past to avoid the hassle of picking it up myself only to watch as the delivery driver drag a 175 lb box by himself off the truck and drop it to the ground. Would not recommend delivery for any item from Sam's that is this big. Anyways... shopped back and forth from several major furniture retailers in the Philadelphia area to find a tv console and happen to see this one on display at the store while shopping. This console by far surpasses every console I looked at which cost upwards of $1000. The quality and craftsmanship of this piece is remarkable!! It is solid wood and well constructed. All the doors and drawers are also soft close which I love! Well worth every cent! Would definitely recommend this item to anyone looking for a tv console. It is exactly what I wanted and looks beautiful in my family room.

Helpful?24LDXXJW2XR413885252793
Aug 29, 2023
Reviewer name: jkd927
5 out of 5 stars
5 out of 5 stars review

Fenton Console Review

Received this console yesterday-shipped quickly and arrived in about one week after ordering. Packed very well (lots of cardboard to recycle) and arrived with no damage-yay! No broken glass or damaged wood-everything was in great shape with the exception of one very tiny trim piece on the inside back edge of the center opening, which I can easily glue or brad nail back into place. It is a heavy piece of furniture and appears to be well made-fit and finish is great, paint/stain looks great, drawers and doors have a smooth operating soft-close feature, doors all align out of the box, etc. Instructions were not really needed but handily provided and explain how to install the shelves and change out the glass panels for the included wooden panels. Shelf brackets, touch-up pen, extra rubber gasket for the door panels, a hex wrench, and a 'bumper pad' (to stick on the top so you do not place the TV too far forward) were all provided in a convenient bubble card package. The console arrived quickly and undamaged, and I am very happy with it. If this was a review about shipping it would be a different story.

Helpful?24LDXXJW2XR413885252793
May 11, 2023
Reviewer name: LB727
3 out of 5 stars
3 out of 5 stars review

So far, great quality item -- no instruction

I really like it - it's very nice and sturdy. It came assembled which is a huge plus. I love the "quiet" close feature, where if you push the drawers or doors shut it slowly closes the rest of the way quietly so kids can't slam it shut. Unfortunately, it came with 0 instructions on how to interchange wood panels and glass panels and the center back wasn't attached, and it had no instructions on that either. Does it pop in? Do we nail it in? We have no clue. Do the wood panels just pop in? Does the glass have to pop out first? We have no clue.

Helpful?24LDXXJW2XR413885252793
Aug 26, 2024
Reviewer name: Sandy A
4 out of 5 stars
4 out of 5 stars review

Nice piece of furniture

I was concerned about delivery since most reviews listed damage during shipping. The item was well packed so no damage occurred. The console table is very nice. But the manufacturer made a error and it was not caught by inspection team. It is too much trouble to return so we fixed it ourselves.

Helpful?24LDXXJW2XR413885252793
Feb 24, 2023
Reviewer name: NatalieC
5 out of 5 stars
5 out of 5 stars review

Very nice

We bought this based on seeing it in the store not knowing it was an entertainment center. We bought it as a buffet table in our kitchen and love it. The quality is amazing and it seems that it will last a very long time. It’s nice that you can change the doors to be glass or not. My only complaint is changing out the glass was a bit tedious but I only had to do it once so no big deal.

Helpful?24LDXXJW2XR413885252793
Feb 11, 2023
Reviewer name: Mamawells
4 out of 5 stars
4 out of 5 stars review

Tv Console

Just received it yesterday, no where does it say comes assembled, we could barely lift it into our house after unpacking and taking everything out of it. The middle piece was broken off from the middle doors and the back of one of the drawers was broken. We glued them and hope it works.

Helpful?24LDXXJW2XR413885252793
Nov 9, 2022
Reviewer name: Jlmorr
5 out of 5 stars
5 out of 5 stars review

Great product

My husband bought this console this past weekend, absolutely beautiful piece, solid and sturdy!! Looks amazing in our living room! Would recommend to anyone looking for beautiful addition to any room. Love that the glass door panels are interchangeable!! But it during November for 200.00 off!!

Helpful?24LDXXJW2XR413885252793