Not to firm but FIRM, not mushy. Comes in a box, put it on the box spring wheren it will be before you cut the cloth off it. I tiwll quickly expand. It is both comfortable and excellent to sleep on. I like a more firm than mushy bed. This was a great deal for us. We use in a guest bedroom and have had nothing but compliments on its comfort.

I chose this mattress based on the reviews of others on this web site. It turned out to be great advice. The mattress arrived in a large rectangular box. It was rolled up, doubled over and vacuum-sealed in plastic. I rolled it out of the box and to the bed frame, then carefully took scissors, broke the vacuum seal and watched it unfurl. It took 2 days to take correct shape and air. I liked how it was extremely clean and dry. It's firm without being hard. I sleep on my side in comfort. It's so much better than my previous pillow top mattress, and for the price, I consider it a great buy.

I was a little unsure about purchasing this mattress but after reading the reviews and decided to give it a try. It is sooo comfortable. I purchased this in April 2013 and I do not have any complaints about this mattress. It is hard to believe this comes in a box to your front door, but it is very easy to set up and ready to use in minutes. For the price of this, you cannot go wrong. Buy this mattress!

when this mattress showed up in a 3 foot by 4 foot cardboard box, i was very skeptical of it being worth the money; but i had no choice. we had guests staying with us for our wedding and i needed an additional bed. after 48 hours of expansion time, i could not tell the difference between this mattress and my big name one i spent 4 times the amount on!!! it is a really great product.

I've bought this mattress before and had no issues. However with my recent mattress order, it came vacuumed sealed as usual except the mattress was folded in half before being rolled and vacuum-sealed. I did everything as instructed but the mattress was left with a huge elevated lump where the mattress was folded and the edges were collapsed... waiting for my replacement and see if it has the same issue

I bought this a few days ago and received it today. I followed the directions on unpackaging and rolled it out onto my bed. I have this big lump in the middle of the bed. Has anyone had this issue? I can't review it since I haven't slept on it so that is why I am giving it 2 stars right now and also depending if this lump goes away, I might be sending it back.

I was not really sure what to expect as I have never purchased a bed in a box before. It turned out to be a very good purchase for me. My kids were happy to not have to sleep on an air mattress. It is very firm which makes me think perhaps it will last a long time.

Not happy with this product as well. Material seems to be faulty in that it won't lay flat. The memory foam or whatever is bunched together in the middle of the mattress since it was removed from the box. We will be returning the mattress ASAP. Not pleased at all.

what an amazing mattress, i had back pain and needed a new mattress but couldn't afford the big brand name stores. I purchased this mattress online based on the price and the overall rating. After this small box arrived at my home I was disappointed and before i even opened the box, I called Sam's club to say they had sent me the wrong mattress. They explained to me that it was vacuum sealed, I was still skeptical that it could be as comfortable as i was hoping for. I was amazed by the end result, a wonderful soft and yet firm mattress that has given me the best sleep in years!!!. Back pain gone!! I sleep more soundly and I wake up more alert. This is the best purchase ever. I've recommended it to family and coworkers and I tell them all to give that small box it comes in a chance, this mattress will amaze you by it's comfort.

Received matress earlier than expected. That was great! Unfolded matress, waited 3 days for matress to plump up. I should have listened to the other reviews. The corners slope downward. You do feel like you are falling off the sides. It is puffed up on one side, big crease down the middle vertically. And horizontal crease as well. Sams issued a refund and awaiting pick up of matress now.