Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress forMember photos









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I bought this for my teenage son and it has just been amazing. With his old mattress he would have the hardest time sleeping through the night, but with this one he has no troubles. I am 6' and 220 lbs, it is firm but yet still comfortable when I lay on it. But seriously I think the coolest part of the mattress was opening it up. It came in a box that was about 2' x 2' x 4' rolled up and vacuum sealed. We brought all four of our kids into the room when we opened it. I started with a small hole and you could just hear the air being sucked into the packaging and the small 4" mattress started to expand. The whole family thought it was amazing to watch and everyone wanted to test it out. It did take a couple of days to fully decompress, but really I would say it was 98% there almost immediately. I went to a couple of mattress stores and with the size and ratings of this mattress the best they could offer was a 10" and they were still like $20 more. One thing I didn't know and I'm still not 100% sure, but I received an email from Samsclub.com on the quality of service and it seems you can have this shipped to the local store if you don't want to pay shipping. Shipping was $40 and it may be a deal breaker for some, but this bed is worth the extra cost of you choose to ship to your house.
Granddaughter Loves It!!!!
Bought this mattress for our teen age granddaughter and she absolutely loves it!!! The quality compares to any that we found at retail furniture stores. We checked a local furniture store for a mattress but they wanted $100 to deliver a twin mattress about 40 miles away, which was outrageous. Buying from Sams Club was so easy, search, click, buy and it shows up at your door. Very happy with this purchase.
Super quiet and comfortable
First of all, I have never ordered a mattress in the mail before, watching it spring back to life is pretty awesome. The mattress is fairly firm, but it has a little cushion on top. I got the mattress for my son's bed, so I have never slept on it, but I lay on it to read him stories, and it is very comfortable! The mattress is also extremely quiet. You can't hear a single spring, which I like. We did have issues, but not with the mattress it's self. I didn't consider that the bed would be too thick for a day bed, but it is. We had to modify the bed to make the mattress fit. It was about 5" too thick. I am very happy with this mattress.
All around excellent!
I was hesitant to buy this mattress because it was so inexpensive. We bought 2 for my daughters bunkbed. She is 17 and says this is the best she has slept in years. Also, although some reviews said there was a slight odor when first unpacking, I did not sense any odor and I have a super sensitive nose.
Great Mattress at a Great Price
Ordered this mattress from the Sam's Club website. Was skeptical ordering it online but other reviews were good so I gave it a shot. I'm glad I did. Ordered on 2/2 arrived on 2/9. Everything else was just like the instructions said. The mattress was vacuum packed and looked much smaller than the full size that I ordered. But once I removed the plastic casing, the mattress expanded to it's right size. Pretty cool to watch! We followed the instructions and did not use it for 48 hours so it would expand. I was happy that it did reach it's advertised height of 12 inches. This mattress was purchased for a guest bedroom so it will not be used daily, but it's been used twice already. My guests said it was very comfortable. I would buy this again if I had to.
Excellent
Bought one 2 months ago, I was afraid not to find it again. I got lucky, now I'm ordering another one, for second twin bed in guest room. It is unbelievable comfortable. I can highly recommend this 12" night therapy top box mattress. Best purchase in its class. Cool delivery in the small box.
Weak edges on bed
I cannot sit on the side of this mattress. it offers no support along the edge of the mattress and you slide off the mattress. The entire mattress has no edge support. If you roll to the edge of the bed while sleeping it does the same thing. I asked my daughter to sit on my bed and she said the same thing. Don't waste your money on this mattress
We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 12 Medium Firm Euro Top Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.
Not as good as we expected from the reviews
My wife and I both have pains and having a good mattress is a big deal for us. After Reading a lot of the reviews I noticed that many of them did not pertain to this particular mattress yet the ratings were very high. We decided to give it a try anyway since most of the relevant reviews were still good and we couldn't find anything at a brick and mortar store that looked or felt decent; plus, the price was attractive. This single queen mattress came in a large box coiled up under pressure. It has spring coils and foam. We let it sit out for a full day before putting it on the bed. Our first night we didn't really notice any help to our lower backs but we both had shoulder pains, probably from the stiffness of the new mattress and both of us sleeping on our sides. That pain went away after a couple of nights but it didn't do much for our other pains - definitely not worse than before when we were sleeping on a cheap Serta Perfect Sleeper that I would definitely NOT recommend. For the price it's fine if you don't need a really good mattress to address on-going pains. As far as longevity, we'll just have to wait and see.
So far so good.
I bought this mattress 2 1/2 months ago and so this is only a preliminary review. We were sleeping on an all foam mattress from Sam's and it was just too warm in the summer. I have hopes this hybrid will be less warm during the summer months. It is firmer than the foam mattress, but that has not translated in to less comfort. If anything I would say the opposite.
Great mattress
Really comfy and soft but just enough firmness. I bought this for my little girl's day bed and it's perfect. Also shipping was super fast and delivered very nicely shrinked wrapped. I read on here re a smell but I didn't have any of the sort with my mattress.