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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,205 ratings623 reviews
  1. 5 stars63% (764)
  2. 4 stars17% (202)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (122)
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Showing 381-390 of 623 reviews
Jun 23, 2021
Reviewer name: Tia
2 out of 5 stars
2 out of 5 stars review

Not Good For The Back

The mattress started out just fine. But after a couple of months, there are lumps and my back is killing me. I recently went on a vacation and the hotel bed was much more comfortable. After only 8 months, I am ready to ditch this mattress.

Helpful?4CSDR587XSCF13885013504
reply from Zinus

Hello Tia, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 9, 2015
Reviewer name: nae9703
4 out of 5 stars
4 out of 5 stars review

Satisfied

I was concerned about this product when we received the mattresses in a somewhat small box. They compact the mattress in a vacuum packaging. It was amazing how the bed sprung to full size in minutes. My kids love this mattress!

Helpful?4CSDR587XSCF13885013504
Mar 31, 2016
Reviewer name: HappyWife0609
5 out of 5 stars
5 out of 5 stars review

Wow! This mattress is awesome

First of all, I was so impressed by how the bed unfolded out of the packaging because at first glance, even my husband was thinking " I don't want to be around when she calls customer service" lol. But we are so pleased with the comfort and size. It's well worth the money. We've been over sleeping since we got it and our kids fit comfortably when they come crawling in during the middle of the night. Happy Happy Happy

Helpful?4CSDR587XSCF13885013504
Nov 25, 2014
Reviewer name: sallyj
3 out of 5 stars
3 out of 5 stars review

Not quite what I expected..

Bought on line, needed replacement 12" thick mattress to go with twin bed that I sometimes put together with another twin for a king when visitors come. One stolen out of storage unit. Saw this listed as 12" thick and it is not, more like 10". I had to get risers for legs of second bed frame (trundle) to make them almost match. Think I still will need a foam pad for bed to make it comfortable. Bought on line, should have seen it in the flesh; company coming, no time to return and get another. and I committed to the price which was reasonable with the insurance and can't afford the additional cost. It arrived rolled tighgly in roll in a 2'x2'box, tall as mattress is wide. when I unwrapped it it sucked in air to make the squished 4-5" mattress expand. Weird.

Helpful?4CSDR587XSCF13885013504
Nov 25, 2014
Reviewer name: BKGrammie
5 out of 5 stars
5 out of 5 stars review

Granddaughter Loves It!!!!

Bought this mattress for our teen age granddaughter and she absolutely loves it!!! The quality compares to any that we found at retail furniture stores. We checked a local furniture store for a mattress but they wanted $100 to deliver a twin mattress about 40 miles away, which was outrageous. Buying from Sams Club was so easy, search, click, buy and it shows up at your door. Very happy with this purchase.

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Sep 18, 2014
Reviewer name: Frances1
5 out of 5 stars
5 out of 5 stars review

Very Comfortable mattress - Great Value

I bought this mattress to go with the lightheaded bed that I also purchased from Sams for my 3 year old granddaughter. I took a nap with her a few times and the mattress is very comfortable. It was thick enough that i did not have to purchase a box spring.

Helpful?4CSDR587XSCF13885013504
May 24, 2016
Reviewer name: Bellasmile
5 out of 5 stars
5 out of 5 stars review

Finally! A wonderful mattress for 1/2 the price.

Purchased this to replace a cabin mattress. Little did we know it's identical in comfort as our more expensive mattress we recently purchased for our home. My husband is a side sleeper and I'm a stomach sleeper. We both sleep well and wake refreshed. We find our grown teenagers napping in it all the time...lol. We put it atop of our existing queen bedspring but are taking the advice and having plywood cut to place between the spring & mattress. Great value, great price.

Helpful?4CSDR587XSCF13885013504
Dec 8, 2018
Reviewer name: TDR400
4 out of 5 stars
4 out of 5 stars review

So far so good.

I bought this mattress 2 1/2 months ago and so this is only a preliminary review. We were sleeping on an all foam mattress from Sam's and it was just too warm in the summer. I have hopes this hybrid will be less warm during the summer months. It is firmer than the foam mattress, but that has not translated in to less comfort. If anything I would say the opposite.

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Feb 9, 2016
Reviewer name: jraccios
4 out of 5 stars
4 out of 5 stars review

Hard but great when adding a 2 inch memory foam.

We ordered this item from Sam's Club. We are located in Florida and the mattress was shipped FedX Ground from California. Therefore it took almost 2 weeks to receive it after the delivery date was changed 3 times. The mattress was delivered in a square box that was much smaller than the mattress. It is fairly heavy and will require a couple of people to carry it into the house. Once you open the box and remove the packing, the mattress springs to life (Watch out). It looks great and looks like a quality mattress. It has a pillow like top, but the first night sleeping on it was difficult, because it was so firm (Hard). WE ended up putting a 2 inch memory foam pad on top of it and now it is fantastic to sleep on. It ends up being about 15 inches high above the box spring, so you need to be fairly agile to climb aboard at night. Yes I would recomend it as long as you are award of my comments above.

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Mar 10, 2017
Reviewer name: sleepy time
2 out of 5 stars
2 out of 5 stars review

good at first but then...

I've had this bed a little over a year now. The frame is great and the set up is nice. First couple months were nice on it. However a year later Im having to order a new bed again... this bed does end up sinking where you lay at night and creates those dips. I weight right around 103 so I'm not that heavy. My bf is a bit heavier weighing a little over 200 lbs. the bed is very firm so if you think it's going to be soft think again. It doesn't have much "give". I will be giving my 5 year old this mattress since she Doesn't seem to mind the dips.

Helpful?4CSDR587XSCF13885013504
reply from BetterZZZZ

We would like to look into the issue as this item is covered under a 10-year manufacturing warranty. It does cover indentations up to 1.5" and any sagging/waves/bumps related issues. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.