I've only had the mattress a few weeks, so this isn't a long-term review. It arrived in good condition and is comfortable to sleep on. (FedEx delivery was a bit of a nightmare as they left it in the building entrance way despite being buzzed in and I had to get a friendly neighbor help me drag it up the stairs. Make sure you have two people available for set-up the day it arrives. The box is very heavy.)

The mattress seams to be a good quality, ordered by mail. It is more firm than I thought it would be though. I have it on a platform bedframe. I would have returned it but since I ordered it by mail and it came compressed in a box I had no way to take it back.

I took a chance buying this just looking at a picture and reading reviews. The reviews were mostly very good, so I bought it. It was interesting when it came, as it was in a long, not very wide box. It was heavy even so. I took it out of the box and it was wrapped in some material and taped. This is 12-inches ????? As I unwrapped the material and tape the mattress flattened out but was still scrunched. As I cut the plastic over the mattress there was a swoosh of air and - wow - there was the 12-in mattress. It is firmer than my old one but it is very comfortable and I am sleeping longer before old age muscle pains wake me up. I am so glad I took a chance, esp., for the price and with free shipping - what a deal overall. Ahhhh !

This is a very good FIRM mattress. The family is happy as we bought two. Be careful when you release it from the plastic wrap. Be sure you are not in the uncoil path. The only thing I would like is for it to have a stiff edge which makes it easier to get in and out of bed. Great price!

I have been using this mattress just over a week now and am really pleased with it. we were skeptical of a mattress being compressed into a box but this is truly amazing. One of the best mattresses I've ever slept on. Hope it holds up, but so far very good.

Zinus Night Therapy Sleep Pillowtop is very soft, sensous, and silky! That’s the only way to describe it. I was a bit apprehensive when I initially saw it rolled up in shipping. I will say the only adaptation I am having to overcome is the sides when you get out of the bed I seem to slide out. It may be a matter of me breaking it in.

Uncomfortable. I could feel the coils. I added a 2” cover and that helped some, but I returned it. It also seemed like the center was higher than the sides. Note that you are supposed to open it within 72 hours of receipt (verify hours on package). Ours arrived earlier than expected and we were out of town. It was five days before we opened it. This is our third bed in a box.

At first I thought it was a mattress topper because of the compactness of the box. Was amazed when I opened and a whole mattress bloomed out of the roll. My guests tell me this is an awesome sleep. Highly recommend. Considering purchasing a second for my other spare bedroom.

This mattress is not 12 Inches. It is only 10 Inches. At first I thought it just needed to fully expand but it's been 16 days and it has not changed. It is still only 10 Inches thick. It may be that the wrong one was shipped but if that is not what happened then this mattress is not what I expected.

This is a very firm mattress so if that’s not your thing, don’t buy. However for me, it is amazing. The corners still need to come up a little but I’ve only had it for two days so far. It’s still supposed to puff up more. Other than that, I am very pleased. So comfortable!