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Sam's Club
Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 101-110 of 621 reviews
Jun 12, 2021
VET
2 out of 5 stars review

Verified Purchase

Not As Described

This mattress is not 12 Inches. It is only 10 Inches. At first I thought it just needed to fully expand but it's been 16 days and it has not changed. It is still only 10 Inches thick. It may be that the wrong one was shipped but if that is not what happened then this mattress is not what I expected.

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reply from Zinus

Hi there, we are sorry you are experiencing issues with your purchase. You may have been sent the incorrect size in error or the mattress has not fully decompressed. You can take a look at the law tags on the corner of your mattress, the SJu model number will state whether it's a 12 or 10 inch. Please reach out to Sam's Customer Service at 1 (888) 746-7726. Thank you.

May 4, 2022
Debbie
5 out of 5 stars review

Verified Purchase

Great Value for the Quality

The mattress was delivered in a box and was really surprised how well it inflated to the queen size mattress. Super happy that it has no chemical based materials and has/had no chemical smells! It did take me a couple of days to adjust to the firmness but my old mattress lost that stability. So far I'm very pleased with this mattress.

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Feb 20, 2021
Dymond Williams
5 out of 5 stars review

Verified Purchase

Zinus Night Therapy Sleep

Zinus Night Therapy Sleep Pillowtop is very soft, sensous, and silky! That’s the only way to describe it. I was a bit apprehensive when I initially saw it rolled up in shipping. I will say the only adaptation I am having to overcome is the sides when you get out of the bed I seem to slide out. It may be a matter of me breaking it in.

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Jan 11, 2017
Rochelle
1 out of 5 stars review

Verified Purchase

Very firm, protruding middle, not recommended

I bought a Night Therapy iCoil 12 Inch Euro Box Top Spring Queen Mattress and have had it now for about two weeks. The mattress is very firm, even with an added pad. The first night, was ok but the second night my husband and I felt sinks on the edges and the middle section of the bed protrudes upward. You can't see it but definitely feel it. I will also add, the first night my I slept alone and the second night my husband was home and he's a big guy around 320lbs I'm not soo little myself, 186lbs, point is with the both of us may have made a difference in the protrusion. I am returning this mattress and receiving a refund.

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reply from BetterZZZZ

We would like to assist with your purchase. We want to ensure complete satisfaction with your purchase. Please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Dec 16, 2016
Susan
4 out of 5 stars review

Verified Purchase

Very comfortable

The box it came in was close to 100lbs and the mattress is rolled and wrapped. As the wrapping is removed, the mattress begins to expand and take shape. My suggestion is to cut the wrapping off in the room it's meant for. There are no handles to grip when moving it so it's somewhat difficult to pick up and move. Definitely a 2 person job. All in all, worth the set up and 2 week wait for delivery. I recommend- very comfortable!!

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May 21, 2019
Jojo
5 out of 5 stars review

Verified Purchase

Super comfortable.

I bought this s a replacement mattress for our camper. We have only slept on it 2 nights but both nights I got an amazing nights sleep. It seems at first like it's a firm mattress but after a couple minutes it adjusts to your body and becomes a medium comfort. I can honestly say I slept better on this mattress, in a camper, than in my own bed!(which is also new) I woke with 0 aches. Extremely happy with the purchase and price.

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Sep 22, 2017
Monnie in Texas
5 out of 5 stars review

Verified Purchase

Guest room

At first I thought it was a mattress topper because of the compactness of the box. Was amazed when I opened and a whole mattress bloomed out of the roll. My guests tell me this is an awesome sleep. Highly recommend. Considering purchasing a second for my other spare bedroom.

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Apr 28, 2024
mariposa
5 out of 5 stars review

Verified Purchase

Great price, quality mattress, highly recommended!

I am very impressed with this mattress purchase so far. I have been using it for just about one month and my adjustment period was minimal. Affordable price for great quality. I am a heavier person so ordered the full sized hybrid for more support and I’ve had no problems. If possible, I do recommend having another person to help unpack it as it would make it easier. I would buy another one!

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Mar 9, 2018
JTS
4 out of 5 stars review

Verified Purchase

bed in a box

This mattress went into my RV and turned out to be very comfortable. Maybe I should have bought the 13 inch model, but I am quite happy with the icoil 12 inch. Paid about 25% of what I spent on the store bought mattress and see no difference in sleep.

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Jul 12, 2017
Diane
5 out of 5 stars review

Verified Purchase

Best night's sleep in a long time.

I bought this mattress for my son who lives far away. He works two jobs and only catches sleep here and there. I sent him this mattress sight unseen with the frame. He sent me pictures of each stage of him putting it together. The fact it came in a box had me scared I had made a mistake. It unfolded beautifully. He let it rise for 6 to 8 hours. Then he had the best nights sleep he has had in years. And continues too each night there after. Best present I have ever given someone. I highly recommend this mattress. Comfortably firm mattress that holds it shape.

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