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Beautyrest Silver Dearborn Mattress Available in Extra Firm, Medium Pillow Top, and Plush

Great mattress

Beautyrest

Quality

Looks good

Love it

FIRM

The mattress is okay

Good

nice and firm

Just received my king, extra firm set today and let me tell you, it is like lying on a boulder.  NO give whatsoever.  

I do highly commend the delivery company.  They were EXCELLENT in their communication and did everything exactly when they said they would.

Extra firm = hard as a rock

Awesome mattress and I thought the one replaced was a great mattress. I am going to replace all my mattress with one just like this one.

Great Mattress

I will never order from Sam's online again. We received a defective mattress and have spent hours over several days trying to connect with Sam's Online Customer Service to get the issue resolved. We are asked for our phone number and promised to be called back if we get disconnected. We NEVER get called back and always just sit on hold forever and never get reconnected Each new person we talk to has a different story of what is happening with our case. We were told at one time that a new mattress was being shipped - not true. Another time we were told that the old mattress was going to be picked up - not true. We finally had to contact Beautyrest and they are sending us an email with information on how to send pictures and request a replacement (something the first 3 people we talked to at Customer Service promised to do but never did).   Update:  It has been over a month and we still have not received a replacement mattress. We have scheduled a delivery twice and both times we got a notice of cancellation a few days prior because the product had not been delivered from the warehouse. It has been a nightmare experience.

Horrible Customer Service

Extra firm is correct and that is what we wanted after a firm mattress not providing good support after a couple years.  Of course, we will have to wait and see how it holds up. The construction says more support in the middle and that is what I need. For comfort we have a basic bed topper and heavy matters cover with some softness. That has worked well for both a heavier and lighter weight person. Great side support and solid construction.

From Firm to Extra Firm

Customer reviews for Beautyrest Silver Dearborn Mattress Available in Extra Firm, Medium Pillow Top, and Plush

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