Please know that you're always welcome to give us a call at (800) 888-3115 if there's ever anything we can assist you with, Kay.

We're sorry you had this experience, and we hope you're feeling better. Safety is our top priority here at Always, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, a lot of thought does go into the design of our products to create features that we think you'll love, and we'll be sure to share your feedback. We'd like to gather some more details for our Safety Team, so please give us a call at 1-800-888-3115 when you have a moment.

It's important to us that every purchase provides the quality our consumers know and love and our products go through many quality checks to ensure this. We're very sorry if these are not meeting expectations and we'd like to gather more information to help with this. Please give our team a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday.