Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 forVERY Pleased with purchase!
I was a little hesitant to order these chairs, due to some not so terrific reviews. But I am SO glad I did! They are big, and well made (although I DO agree with another reviewer that the front legs should lock in place, like the rear ones do. Would make them even better!) I also purchased the 2 pack of the Members Mark cushions, for a little more cushion and a pop of color. Will definitely be purchasing more in the future! We just bought a house with a pool, and will be needing more than just 2! They look much more expensive than they actually were. Thank you Keter and Sams Club!
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Looks can be deceiving
Recently purchased these chairs for our pool. They look great but the quality is poor. The legs fold out. The back legs lock in place but you better watch the front legs or you might end up in the ground. The chair backs have come out the the track several times and we have only used them a handful of times. They are worth about 50.00 a piece in my opinion.
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Do not buy these!!
We have now purchased 2 sets of these 3 different times and they continue to break. Fortunately, they have a 2 year warranty so Sam’s has replaced them each time. Well they have now broken again so we are getting a refund this time. We have given it chance after chance & they do not hold up. We don’t even use them that often. Definitely not durable and not worth the money!!
Hello mhmiller99, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.
Finally arrived not broken
It took ordering 3 sets but finally received a pair that wasn't broken. It wasn't because the chairs are poor quality. It is poor packing and shipping. The first two boxes arrived with holes all the way thru them and since the chairs are plastic-they also arrived with holes in them. The chairs themselves are great! Very modern and lightweight. I have yet to try them since our pool isn't finished yet but a friend of mine has them and loves them. They will never rust and have held up great!
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Made Well
When I purchased these Lounges I was not expecting them to be built as strong as what they where. Seems like every summer we are always replacing Lounges for around our pool. Theses are much sturdier at half the price!!! In fact we already ordered another set. This will be our replacement for all our other Lounges around our pool!!!
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Absolute Junk - do not waste your time or money!
We purchased 2 sets (4 total) of these chaise lounges for our lake cabin. Came out of the box and looked great. However with very little and light use, by the end of the summer there were two broken already. The legs had broken off. My husband rigged up a way to add wood legs to the lounges and spray painted the wood and it seemed to work ok. However, by the end of the 2nd summer we now have another one with broken legs and the adjustable back is broken as the plastic tab holding it to the body of the chair broke off. These were only used for 3 1/2 months each summer, cleaned and put away in heated storage during the MN fall, winter and spring and still did not hold up. The sad thing is, they look great and are comfortable. However the design is terrible! You cannot have plastic legs and plastic connecting pieces - they just do not last despite being very careful!! Don’t waste your time or money. After only 2 summers we are now going to have to replace our chaise lounges - extremely disappointing.
Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.
Worth the money
I received this as a gift from my kids 3 or 4 years ago. It has held up well and stays out unprotected all summer long (MN). No mold, no rust, no sagging. Material does get hot but not burning like metal. I am 45 and 115 lbs, it is heavy but I can pick it up to move as needed. Comfy to sit up to read, lay down flat, or in between. It has faded a lot on the surface so looks worn but I put a towel down to soak up some sun and it doesn't bother me. My husband is 6ft and wishes it were longer to be comfortable for his size. My kids and I race to see who gets to the chair first so I intend to purchase 4 more this summer! 2 pack for $200 is a good buy.
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Expected Higher Quality Chair
I just bought these and feel the quality is below what I expected. When adjusting the headrest seems very flimsy - feels like plastic. The chairs do not lay totally flat as I expected. Too expensive for what I got. I have seen others that are made stronger.
Hello Cig53, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.
Good value
Exactly what we were looking for. The loungers are substantial pieces. They are wide and pretty comfortable considering they are solid plastic. You could add cushions to make it softer. Our first order didn't make it to us because it apparently was damaged during shipping. When I called to inquire, a new set was sent. Everything we received was fine (we ordered two sets). I saw these exact same chairs on two other websites for almost double the price.
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Beautiful chairs at the best price available
These chairs have a high end look at a great value! They're a little harder than I thought. Will definitely need to get cushions. Sitting at the foot end they have a slight shift at first. I'm sure they'll settle in. Overall a great product and we were happy with the price. They also shipped much faster than expected. They were sent out next-day and received same week!
Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.