Hello Deb, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Hello RonGold, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Hello AJ, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can help in resolving any issue to your full satisfaction.

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.It plays a very vital role in our continuous efforts to improve our products.