Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2

Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for

Keter All-Weather Grenada Chaise Loungers, Set of 2

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3.9 out of 5 stars

stars1,204 ratings701 reviews

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Showing 271-280 of 701 reviews

Aug 4, 2017

Rick

5 out of 5 stars review

Verified Purchase

Just what we were looking for

We bought these for the pool, high useage, and kids. Sturdy, well made. Would buy these again for sure

Helpful?

reply from Keter-NA

Hello Rick, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Jul 8, 2020

Kim

1 out of 5 stars review

Verified Purchase

Chairs

Very disappointed with the chairs. They are very flimsy and a part broke off. I'm hoping to return them.

Helpful?

reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jul 12, 2020

Jane Doe

1 out of 5 stars review

Verified Purchase

Bad customer service

The chairs are nice but one arrived broken and for a month I’ve been trying to get it replaced. I’ve talked to 4 different people and still nothing.

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Jul 6, 2022

Susan

5 out of 5 stars review

Verified Purchase

Great Loungers

We love the chairs. One was damaged in shipping & the company was no help. Sams Club gave us 10% off but it was disappointing.

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May 12, 2022

Kim Reid

5 out of 5 stars review

Verified Purchase

Lounge Chairs

Super comfy chairs. But my definition of the color gray is much different than yours. They’re Black. Kept them cuz they are otherwise perfect.

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Apr 11, 2023

Nikki

3 out of 5 stars review

Not always comfortable

These look very nice and seem sturdy enough. They just are not that comfortable unless you are laying in just 1 position. They would be better if they were just flat but they are curved in such a way that you are forced to sit that way.

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Nov 27, 2015

hillhouse

1 out of 5 stars review

4 out of 8 chairs broke within a month of arrival

Out of 8 chairs, 4 broke within a month. The part where the backrest connects to the base is made of thick plastic and it snaps in place and it broke on 4 of the lounge chairs so I ended up returning them all. Poorly made!

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Apr 22, 2021

Seriously Dissapointed

1 out of 5 stars review

Do not buy this product!

The first time we set on the lounge chair, the back leg broke! We are average built! Keter was unresponsive with helping us get our replacement part, we tried for over 9 months! I would not recommend buying this product!

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Aug 25, 2021

sun lover

1 out of 5 stars review

don’t recommend

Plastic broken where the back and the lounge come together making it difficult to use or change positions. Happened to both chairs fairly quickly after I purchased last year, still stuggling with them because they are too expensive to replace :(

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Sep 29, 2013

KRick

5 out of 5 stars review

Excellent quality and price

These Keter chaise lounges are very comfortable - and a great price - I had bought the large Keter outdoor storage box earlier from Sam's Club and it is really a great product also

Helpful?

reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.