I recently ordered 2 sets of these chairs for our back patio - 4 chairs in all. Upon opening the boxes we discovered that each chair was broken, cracked or had holes in them. Thankfully Sam's Club has a great return policy but I'm out $$ for shipping. The manufacturer needs to provide adequate cushioning within the shipping box to avoid this issue.

Had 4 chairs delivered on Feb 6 2015, the packaging boxes looked fine but inside one of the boxes both chairs were broken. One had the plastic base split near the front legs, and the other had 4 of the plastic bolts broken so the chair was completely unstable. I'm not buying the same product again so we'll lose $50 in shipping cost as we purchased 4 chairs (we haven't even bothered opening the other package as we have no confidence in the quality of the product)

We got these chaise lounges this summer because they looked just like the high-end catalog ones, but at half the price. We Love Them! I didn't realize they would be made of PLASTIC, but they are very sturdy anyway. I love that the all over rattan weave looks exactly like the high-end kind! I would definitely recommend this item.

This is an incredible price. I had been shopping for these for a while and just about paid triple for these at 2 other sites. If you need / want sturdy chaise lounge chairs this is where the deal is. Shipping was fast, chairs are sturdy. AWESOME VALUE.

I purchased these chairs approximately 2 years ago. The tiny nubs that hold the back in place and which facilitate the back from laying flat and being placed in the up position are flimsy junk. At least 3 of my chairs have broken and the backs have completely disconnected. It's nice that the Keter folks respond with an apology and a phone number, but good luck getting through to someone. Modify the design and do a recall. That is the appropriate course of action given this systemic problem.

I bought some loungers from another company that looked good but were absolutely horrible. I returned them and paid a few extra dollars for these but they were worth every penny. They look great and have a nice feel, elegant in any setting, love the contours.

While I really wanted to like these chairs, one of them arrived with the hinge completely broken off. As it was plastic, there is no way to repair them and the company blamed me for the damage. Seems they should be better built and the company should stand behind their product.

I bought these chairs in April and did not set them up and use them until June. They are not very sturdy. They are comfortable enough, except when the bottom legs snap off and your lower half hits the deck,lol. The bottom legs snapped off on both chairs within days and with very light use. Needless to say, I would not recommend these to anyone.

Unfortunately we were disappointed with this item. I read the reviews before ordering and they were all good, but what we received were plastic lounge chairs that looked cheap and they were also damaged intransit to us. We ended up having to return the chairs and bought the wicker lounge chairs at Sam's instead that were much better looking although more expensive. I would not recommend purchasing this item, pay the extra money and buy the wicker lounge chairs!

They look nice but they break and that 2-year warranty by Keter is worthless. I bought them last July used them for 2 months put them away for winter and the back brace that is hollow plastic broke. I have called and written Keter numerous times NO RESPONSE. Don't bother. Spend a little more and get Sam's brand.