Salutations, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that the software on your Galaxy Tab A8 has been updated with the most current version of software available, linked below. For your convenience, I have also linked our line of tablets for your review. Feel free to check out our newest series, the Galaxy Tab S9. Do not hesitate to reach out to Samsung Support if you have any questions for us or if we can assist you further. That's what we're here for! Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/ https://www.samsung.com/us/mobile/tablets/all-tablets/

Hi. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Tab A8. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential. Check for a software update on your tablet https://www.samsung.com/us/support/answer/ANS00077582/ How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144430190 Have a great day. ^Charles