Hi there Sj916, thanks for taking the opportunity to review your Samsung Galaxy Tab A8. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If your Galaxy phone is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. When you have some free time available out of your busy schedule, please take a moment to review "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your Galaxy Tab A8. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra

Howdy Major, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A8. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. When you have the free time available, take a look at "Samsung phone or tablet unexpectedly powers off" to find out what's causing the shutdowns, and how to prevent them from happening again. If you have any questions for us after reviewing the resource that has been provided or if you would like further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer. - Debra

Greetings Karina98, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A8. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. Please take a moment to review, "Samsung phone or tablet unexpectedly powers off" to find out what's causing the shutdowns, and how to prevent them from happening again. If you would like any additional assistance afterward or if you have questions for us, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra

Hi there Shopwise, Thanks for taking the opportunity to review your Samsung Galaxy Tab A8. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy Tab A8 has been updated with the most current version of software. I have linked it below for your convenience. If you would like any further assistance, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/