Howdy Lavonne, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A8. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please ensure that the software on your tablet has been updated with the most recent version of software. If you need access to your device manual to get better acquainted with your tablet and its settings, please visit the Samsung website at your earliest convenience. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being loyal Samsung customer. - Debra