We're very sorry to hear about this experience, and thank you for letting us know this happened. Ninjamas are designed to hold bowel movements. They perform best if the pants are properly fitted to your child. If the fit is too big or too small, leaks can happen. We'd be happy to talk with you about this, to help. Please call us at 1-833-NINJAMA.

Thanks for your review, Sarah. We are very sorry to learn about the problems that your daughter experienced, and we do hope she’s feeling better today. Please know, a great deal of work goes into the development and testing of Ninjamas, because comfort and safety are top priorities. Our safety professionals, including pediatricians, pediatric dermatologists, guide our team through every step of production, so we want to assure you that what you’ve shared isn’t something we expect. Please hold on to these diapers for a couple of weeks in case we need to request them back, then give us an update on how your daughter’s feeling by calling us any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 726-7377.

We want you to have the best experience with our Ninjamas, and we're disappointed to hear that wasn't the case with your recent purchases, Brittany. We'd love an opportunity to learn more about your experience and help. Please call us at 1-833-646-5262 when you get a chance.