It’s no fun for the parents or the child when they wake up wet, and we’re sorry to hear you and your son had this experience. Size and fit play an important role in finding the right pant for your son. We also understand each child has different absorbency needs. We’d love an opportunity to learn more about your experience and help. When you have a moment, please give us a call at 1-833-646-5262.

We know families need products they can depend on for their little ones, so we're sorry this happened. With all the quality checks in place, this isn't what we'd want or expect, so we'd like to learn more as well as help. Please get in touch with us when you can by calling 1-833-NINJAMA or email using the "Contact Us" link at the bottom of our website.

We're sorry to hear the Ninjamas leaked. It's possible the next size may provide the additional absorbent material your little one needs. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-NINJAMA.

We're sorry to hear that your son woke up soaked both nights. Leaking can mean the child is ready for the additional absorbent material provided in the next size. We'd be grateful for the opportunity to help you further. We hope you will find a moment to call us at 1-833-NINJAMA.